Leone Karanja Kamau
Customer Service Provider
Nairobi, Nairobi Province
Summary
I am a God-fearing individual guided by the principle of Love the greatest commandment of all. I am hardworking, disciplined and dedicated to delivering results from the depth of my heart. I am also organized, reliable and focused on achieving both personal and organizational goals.
Overview
3
3
years of professional experience
Work History
Customer Service Provider
LUX Cyber Café
02.2025 - 08.2025
- Provided friendly and professional customer service.
- Ensured smooth operation of all computer systems and software.
- Managed printing, scanning and online applications for client.
- Assisted customers in accessing computer and internet services.
- Duties and Responsibilities
Grocery store manager
Mumzys Groceries
01.2023 - 11.2024
- Managed daily store operations, including stock control and customer service.
- Monitored inventory levels and coordinated with suppliers for timely stocking.
- Ensured accurate cash handling and daily sales reconciliation.
- Duties and Responsibilities
Cyber security assistant
Horizon Cyber
04.2024 - 09.2024
- Assisted in monitoring computer systems and networks for security breaches.
- Educated clients on safe online practices and basic cyber security awareness.
- Reported suspicious activity and supported the IT team in maintaining system integrity.
- Duties and responsibilities
Education
Certificate - Computing Competence, Computer Applications (Level 1 and 2)
Jodan college of Technology
01.2024
Kenya Certificate of Secondary Education - undefined
St. Francis Nyacaba Secondary School
01.2023
Skills
Innovative problem-solving
Effective verbal communication
Email etiquette
Assertiveness
Effective team contributor
Creative visual designer
Accomplishments
- I was the football team captain in my former school.
- I acquired a handful of first-aid knowledge in St. John Ambulance back in high school.
- I was a team player in my former job where I acquired many skills.
Vision
To be an inspiration and role model to my friends, relatives and business associates.
Mission
To encourage self – discipline and self – determination among my colleagues, believing these qualities create long lasting success beyond short term motivation.
Interests
Reading motivational and spiritual books, Learning new computer and technology skills, Engaging in community service and youthful skills, Listening to Gospel music, Playing football and outdoor games
References
- Kennedy, Kamau, Petrol station worker, 0714060085
- John, Chimba, Graphics designer, 0722660128
Timeline
Customer Service Provider
LUX Cyber Café
02.2025 - 08.2025
Cyber security assistant
Horizon Cyber
04.2024 - 09.2024
Grocery store manager
Mumzys Groceries
01.2023 - 11.2024
Kenya Certificate of Secondary Education - undefined
St. Francis Nyacaba Secondary School
Certificate - Computing Competence, Computer Applications (Level 1 and 2)
Jodan college of Technology