LEONARD M. MUCHIRI

• Cordinating office work in the field and junior staff.
• Reconciliation of money collected in the office and from the field and banking it.
• Marketing of the company products and services/customer service.
• Filing and updating the records using the Microsoft excel, computer programme.
• Settling tenants complain and making referrals to the general manager.
• Report writing and attending field review meeting.
• Preparing monthly statement for the landlords and landladies payments.
• Capturing and communicating customer feedback on service standards for action by team to ensure consistent improvements in customer satisfaction levels.
• Institution management exposure.
• ACHIEVEMENTS
• Being able to convince the customer and ensure their problems are acted upon thus satisfied.
• Being able to market the company by ensuring our client are given the quality service and also give token to those who bring new landlords and landladies.
• Appointed as customer champion in my field of operation.

• Marketing of first aid trainings and products.
• Project supervision and monitoring
• Humanitarian assistance incase of disaster supplying of relief
• Advocating gender equity
• Capacity building through entrepreneurship to the locals
• HIV creation awareness and prevention, FGM
• Enviromental conservation programmes
• Project proposal writing and initiation.
• Enviromental conservation programmes.
• Disaster response and preparedness.
• TASKS

• Collection of data from different household about their way of farming.
• Travelling a lot from one place to another and time management is kept.
• Educating the farmers about the objective the research ,improving once public relation.

• Keying in data of the citizens verification and was able to increase my speed of keying data.
• Confirming if the details in the hard copy is the same with the data stored.
• Educating the voters on what to do hence improving my public relation and also image.
• Tallying of votes on time ,ensuring honesty and accountability.
• In charge of the laptop which contained a lot of data ,proving responsibility

Task and Achievement.