Computer expert
Leah Muriuki
Barista,TourTravelAgent,BeautyTherapist
Nakuru, Nakuru District
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
9
9
years of professional experience
Work History
Beauty Therapist
Essie Spa
NAKURU KENYA
02.2019 - Current
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Conducted detailed product demonstrations that educated clients on proper usage and benefits of skincare items they purchased.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Tour Guide
Don Safaris
Nairobi Kenya
03.2017 - Current
- Guided groups of up to [Number] people on scheduled tours.
- Worked closely with management staff to create new and lucrative tours.
- Built personal relationships with guests to promote positive experiences.
- Developed new walking routes that highlighted lesser-known points of interest, diversifying the company''s offerings and attracting a wider range of clientele.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Tour Manager
Don Safaris
03.2017 - Current
- Located vendors for necessary supplies and equipment and organized on-time deliveries.
- Controlled overhead costs and logistical expenses to meet tour budget goals.
- Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Conducted thorough research on destinations, cultural customs, historical sites, and unique attractions to provide accurate information and engaging narratives during tours.
- Strategically planned and executed group transportation to minimize delays and maximize time spent exploring destinations.
- Greeted guests warmly and explained what to expect on travel tours.
- Anticipated problems with meeting tour deadlines and developed alternative plans.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Supplemented traveling tour crew with locally-hired workers.
- Managed timekeeping and payroll delivery for [Number] tour workers.
- Collaborated with marketing team to create enticing promotional materials that increased bookings and generated interest in new offerings.
Barista
Panari Resort
Nyahururu, Laikipia, Kenya
01.2015 - 01.2016
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
KWS
04.2001 -
High School Diploma -
CLASSIC SU TECHNICAL COLLEGE
04.2001 -
Skills
Social skills
Product Demonstrations
Analytical Thinking
Men and women haircuts
Skincare product knowledge
Shampooing and Conditioning
Razor cutting expert
Advanced facial treatments
Beauty Trends
Software
Timeline
Beauty Therapist
Essie Spa
02.2019 - Current
Tour Guide
Don Safaris
03.2017 - Current
Tour Manager
Don Safaris
03.2017 - Current
Barista
Panari Resort
01.2015 - 01.2016
High School Diploma -
KWS
04.2001 -
High School Diploma -
CLASSIC SU TECHNICAL COLLEGE
04.2001 -