Years of professional experience
LEAH MIANO
Nairobi,Nairobi Province
Summary
I am a vastly experienced and innovative professional with a broad band of experience in cross-functional project management, strategic management, and management of ICT infrastructure. With my outstanding experience , I am looking for a position where my robust management experience will be utilized in contributing to business value by developing and executing a strategic, long-term vision, while leading the organization to achieve measurable business results and growth.
Overview
14
14
9
9
Years in senior management
7
7
Certification
Work history
Assistant Director, ICT
Universities Fund
Nairobi
07.2022 - Current
- Reporting to the CEO on all matters technology
- Governing ICT services in alignment with the orgniazation's strategic plan enabling uniform processes.
- Delivered IT budget and forecast for technological needs, aligning costs with accounting requirements.
- Developed and delivered an ICT strategy, leveraging existing solutions.
- Providing leadership in technological innovations, analysis, Big Data analytics and re-engineering of business processes to enhance quality of information systems
- Deputizing the CEO on official matters time to time
- Chairperson of the Business Continuity Committee.
- Overseeing the development and implementation of the ICT Governance Framework
Head of ICT
International Peace Support Training Center
Nairobi
10.2014 - 06.2021
- Lead the ICT team in service delivery and operations
- Developed IT strategy and ensured its implementation
- Security management of Local and Wide Area Networks
- Led the implementation of all ICT projects
- Managed the ICT infrastructure: file, mail, print servers
- Facilitated the management of budgets as per requirements
- Management of application, database, network, server and systems
- Ensured compliance of the infrastructure as per the policy defined
- Handled business continuity and disaster recovery
- Adopted ITIL processes in service delivery
- Defined service level agreements (SLAs)
- Deployed the ERP, Office 365, Azure, Tableau, Box, Maintenance of Google Apps, verifying the integrity and availability of all hardware, server resources, systems and on various platforms such Windows, Linux and Cloud.
Senior Database Administrator
Britam Holdings Limited
11.2011 - 10.2014
- Handled database administration and security management
- Made requested changes, updates and modifications to database structures and data
- Facilitated Backup & Recovery Management for the enterprise databases
- Carried out Data Archival
- Performed Tuning of the production databases
- Facilitated Data/Application Availability and efficiency in monitoring
- Handled Capacity Planning for Production databases
- Addressed data quality issues with users and management
- Experienced in handling database administration and security management on platforms such as Oracle, SQL and MYSQL
- Developed database objects and structures for data storage, retrieval and reporting according to specifications.
Systems Administrator
Benchmark Distributors Limited
01.2010 - 10.2011
- Setup the ICT department in the areas of network, systems, databases, server and enterprise architecture (ERP)
- Handled the Systems Administrator, Office 365 Administrator and SharePoint Administrator
- Facilitated the web Administrator i.e
- Conducting all administrative tasks relating to CPANEL
- Installed and set up Office 365 products
- Responded to product FAQs and carried out software testing
- Implemented and managed the Business Process Automations.
ICT Assistant
Shelter Afrique
01.2009 - 12.2009
- Implemented the Oracle E-business Suite
- Supported customers with hardware or software issues
- Fixed the hardware of the customers' laptops
- Solved the networking problems
- KEY ACHIEVEMENTS
- Triumphed in facilitating the development and implementation of ICT strategy and policies
- Successfully set up an ICT department: Network infrastructure, server and application systems and also the setup and implementation of an Enterprise Resource Planning (ERP)
- Accomplished championing for the data center facility for business continuity.
Education
Masters of Business Administration - Strategic Management and Finance
Daystar University
Bachelor of Science - Software Engineering
Kenyatta University
Kenya Certificate of Secondary Education (KCSE) - High school
Precious Blood Kilungu
Nairobi 01.1999 - 11.2002
Kenya Certificate of Primary Education (KCPE) -
Buruburu 1 Primary School
Nairobi 01.1991 - 11.1998
Skills
- Leadership skills: Greatly exploited leadership skills with the ability to provide leadership and strategic direction to the organization, ensuring that staff is all motivated towards effective service delivery and achieving the organization's greatest potential
- Project Management: I have excelled in planning, developing and implementing projects, budgets, strategy and aligning business goals with technological solutions to drive business process improvements
- Strategic Management: Adept with the systematic process of creating strategies to be executed whilst mobilizing resources to achieve the desired organizational objectives and revenue goals
- Security and Compliance: Enforcing compliance in the department by adhering to set policies and communicating
- Monitoring and Evaluation: Ensure policies, procedures and systems are followed
Certification
- Strategic Leadership and Development Program (SLDP)
- TOGAF - Combined level 1 and 2 (ongoing)
- Lean Six Sigma Green Belt.
- Cyberoam Certified (CCNSP).
- ITIL foundations certification.
- Oracle Certified Associate (OCA).
- International Computer Driving License (ICDL).
Affiliations
Member of the Computer Society of Kenya.
Languages
English
Fluent
Swahili
Fluent
REFEREES
Mr. Jafeth Ambundo Col. Godfred Ohndyl
Director Col. Plans and Programs
Multi Option Links International Peace Support Training Centre
Tel: 0722640606 Tel: 0722815461
Email: jafethambundo@gmail.com Email: ondylgo@gmail.com
Mrs. Victoria Karuga Rev Phyllis Ochilo
Managing Director Associate Minister
Profiles International PCEA St. Andrews
Tel: +254 722 304 690 Tel: +254 722 771 279
Email: md@profiles.co.ke Email: phyllisbyrd@gmail.com
Timeline
Assistant Director, ICT
Universities Fund
07.2022 - Current
Head of ICT
International Peace Support Training Center
10.2014 - 06.2021
Senior Database Administrator
Britam Holdings Limited
11.2011 - 10.2014
Systems Administrator
Benchmark Distributors Limited
01.2010 - 10.2011
ICT Assistant
Shelter Afrique
01.2009 - 12.2009
Kenya Certificate of Secondary Education (KCSE) - High school
Precious Blood Kilungu
01.1999 - 11.2002
Kenya Certificate of Primary Education (KCPE) -
Buruburu 1 Primary School
01.1991 - 11.1998
Masters of Business Administration - Strategic Management and Finance
Daystar University
Bachelor of Science - Software Engineering
Kenyatta University
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