Lazarus O. George
Nairobi
Summary
Business development leader with a strong history at Malee Insurance Brokers, achieving growth through strategic partnerships and innovative product initiatives. Expertise in digital tools and team leadership enhances client retention and optimizes sales strategies. Focused on aligning efforts with business objectives to drive sustained success.
Overview
25
25
years of professional experience
Work History
Acting Principal Officer
Malee Insurance Brokers
05.2024 - Current
- Drove growth and revenue by managing corporate business development programs.
- Established partnerships with brokers to expand market reach effectively.
- Oversaw tender business management at both corporate and broker levels for enhanced efficiency.
- Developed niche products with brokers to maximize targeted sales opportunities.
- Negotiated terms and service charters with brokers, ensuring clarity and compliance.
- Created and implemented sales budgets to align resources with business objectives.
- Managed client retention strategies through effective relationships with brokers.
Sales & Marketing Manager
Malee Insurance Brokers
03.2023 - 05.2024
- Oversaw corporate business development programs to drive growth and partnerships.
- Identified and managed strategic partnerships to enhance business development efforts.
- Executed tender business processes to secure competitive advantages.
- Developed and negotiated service charters with underwriters and service providers.
- Led product development initiatives with new and existing underwriters.
- Established and implemented sales budgets to optimize revenue generation.
- Created sustainable business strategies to ensure client renewals and attract new business.
- Designed and implemented training programs for staff to improve operational effectiveness.
Branch Manager – Kisumu – Kakamega
AMACO Insurance
01.2020 - 02.2023
- Oversaw branch operations, ensuring adherence to strategic goals and operational efficiency.
- Analyzed and mitigated risks associated with underwriting platforms at branch level.
- Developed and executed sales strategies to maintain optimal business and product mix.
- Prepared branch production strategies and budgets, overseeing successful implementation.
- Recruited, trained, and managed unit managers and direct sales force for enhanced performance.
- Managed relationships with brokers, independent agents, and intermediaries to expand business sources.
- Sourced and managed tender opportunities within the region to boost revenue.
- Marketed company products while ensuring consistent service standards for customers.
Principal Officer
Lazacorp Insurance Agency
07.2010 - 12.2019
- Managed daily agency operations, ensuring optimal performance across departments.
- Sustained customer satisfaction initiatives to improve overall service experience.
- Led technical and managerial efforts in enhancing business and customer service practices.
- Formulated and executed sustainable strategies to drive renewals and attract new business.
- Executed marketing visits targeting clients to increase loyalty and market share.
- Designed engaging products and presentations for client sales meetings.
- Negotiated improved policy terms with underwriters for mutual benefit.
- Evaluated client exposure areas, providing insights to minimize risks.
Manager Business & Product Development
Precious Insurance Brokers Ltd
01.2008 - 06.2010
- Providing leadership and technical expertise in management of business and product development departments in achieving maximum efficiency and output
- Running and sustaining corporate business development programs
- Developing negotiating and agreeing on terms and service charters with various underwriters with an aim of smoothing transactions and maximizing customer satisfaction
- Managing product development and Improvement with new underwriters and existing underwriters.
- Providing leadership and technical expertise in development and implementation of annual and periodical budgets
- Providing leadership and technical expertise in development and implementation of sustainable business strategies to ensure renewals, additional and new business is sustained
- Developing and implementing underwriting and claims manuals
- Developing and implementing training programs for staff
- Advising and enlightening clients on their areas of coverage and risk exposures they need to cover against
- Maintaining good working relations between the company and its trading partners
- Developing and implementing claims settling strategies that ensure satisfactory service delivery to clients
- Identifying and resolving staff concerns
Business Development Supervisor
Precious Insurance Brokers Ltd
01.2007 - 12.2007
- Conducted marketing and sales visits to enhance customer loyalty and increase volumes.
- Followed up on new business leads and referrals to drive growth.
- Managed renewals and additional business opportunities with existing clients.
- Presented product benefits and premium workings to clients for renewals and new business.
- Prepared and explained insurance certificates, risk notes, credit notes, and addendums to clients.
- Arranged payment modalities such as Insurance Premium Financing for clients.
- Updated client files and maintained records across various registers.
- Developed products and presentations tailored for client and business source sales.
Business Development Executive
Precious Insurance Brokers Ltd
01.2006 - 01.2007
- Executed marketing and sales visits to customers, focused on building volumes and loyalty.
- Following up on business leads and referrals to drive growth initiatives.
- Handled renewals and pursued additional business from existing clients effectively.
- Presented information on renewals, new business premiums, and product advantages to clients.
- Prepared essential documentation such as insurance certificates and risk notes while clarifying details for clients.
- Facilitated payment arrangements on behalf of clients, including financing options.
- Maintained client files in various registers for streamlined record-keeping.
- Negotiated insurance terms with prospective underwriters to secure favorable outcomes for clients.
Customer Service Executive
Precious Insurance Brokers Ltd
09.2005 - 12.2006
Customer Service Assistant
Precious Insurance Brokers Ltd
01.2005 - 09.2005
Peer/ Aids Counselor
PATH & Family Health International
01.2001 - 01.2003
- Counseled community members on HIV and AIDS awareness and prevention strategies.
- Promoted malaria awareness initiatives to enhance prevention efforts.
Education
Diploma - Insurance (IIK)
College of Insurance
01.2008
Kenya Certificate of Secondary Education -
Musingu High School
01.2000
Kenya Certificate of Primary Education -
Mumias Complex Primary School
01.1999
Skills
- Digital proficiency
- Team leadership
- Staff supervision
- Business acumen
- Effective communication
Affiliations
- Insurance Institute of Kenya (IIK), Member
- Chartered Insurance Institute (CII) UK, Member
Awards
Best Student Performer, GI 2 - Motor Insurance Underwriting & Claims, 2008, Insurance Institute of Kenya (IIK)
References
- Esther Muhindi, Former Lecturer, College of Insurance, Nairobi, Nairobi, Kenya, 0722721606
- Gerald Kanyingi, Former Managing Director, Precious Insurance Brokers Ltd, P.O. BOX 3969, 00506, Nairobi, Nairobi, Kenya, 0722761640
- Geogina Mukabana, C.F.O Executive Residents, Nairobi, Nairobi, Kenya, 0725341763
Languages
- English
- Kiswahili
Personal Information
- Date of Birth: 07/14/82
- Gender: Male
- Nationality: Kenyan
- Religion: Christian
Timeline
Acting Principal Officer
Malee Insurance Brokers
05.2024 - Current
Sales & Marketing Manager
Malee Insurance Brokers
03.2023 - 05.2024
Branch Manager – Kisumu – Kakamega
AMACO Insurance
01.2020 - 02.2023
Principal Officer
Lazacorp Insurance Agency
07.2010 - 12.2019
Manager Business & Product Development
Precious Insurance Brokers Ltd
01.2008 - 06.2010
Business Development Supervisor
Precious Insurance Brokers Ltd
01.2007 - 12.2007
Business Development Executive
Precious Insurance Brokers Ltd
01.2006 - 01.2007
Customer Service Executive
Precious Insurance Brokers Ltd
09.2005 - 12.2006
Customer Service Assistant
Precious Insurance Brokers Ltd
01.2005 - 09.2005
Peer/ Aids Counselor
PATH & Family Health International
01.2001 - 01.2003
Diploma - Insurance (IIK)
College of Insurance
Kenya Certificate of Secondary Education -
Musingu High School
Kenya Certificate of Primary Education -
Mumias Complex Primary School