Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
PERSONAL ATTRIBUTES
Generic

LAWRENCE WANYAMA OUMA

Summary

I am an oriented and motivated person with a friendly personality who appreciates challenges, can adapt to different circumstances, and work as an effective member and leader. A good listener willing to learn new skills and can meet deadlines under minimum supervision. An ambitious person ready to learn new ideas. Able to bring to the workplace good teamwork, organizational skills and efficiency. I possess excellent verbal and written communication skills. Microsoft word and Microsoft excel access skills. To diligently work towards achieving the organization's goals and visions by upholding professionalism and team spirit. To excel in my field through hard work, research, skills and perseverance. To serve my country, family and organization to the best of my abilities. To make a proper position in the corporate world and work enthusiastically in the team to achieve goals set by the organization with devotion and teamwork. Upholding moral values, self-identity, power of vision, taking responsibilities and maintaining an intellectually keen and poised approach to work at any time. Reliable, Loyal, Committed, Open-minded, Consistent, Honest, Efficient, Innovative, Creative

Overview

7
7
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Freelancer

  • Freelancer

Machine Operator

Basco Paints
02.2022
  • Basco Paints machine operator February 2022

Customer Advisor and Loan Officer

Blue Eagle Sacco
02.2023 - Current
  • Participated in interactive training programs to expand knowledge of company products and policies.
  • Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
  • Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
  • Educated customers on product features, benefits, and usage tips, increasing their confidence in making informed decisions.
  • Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Customer Attendant

NAKS Supermarket
01.2021 - 05.2021
  • NAKS Supermarket customer attendant from January to May 2021

Intern

Ministry of Interior and Coordination of National Government
05.2019 - 09.2019
  • Internship at the ministry of interior and Coordination of National Government accounts Department expenditure section. May to September 2019.
  • Bank Reconciliation statements
  • Preparing receipts and deliverables
  • Preparing financial statements

Education

Bachelor of Commerce - Finance

Taita Taveta University
01.2020

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Bujwang’a Secondary School
01.2015

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Bumulimba Primary School
01.2011

Skills

Good customer/client relationship

Certification

2018 Certificate of service Music Director Taita Taveta University

Timeline

Customer Advisor and Loan Officer

Blue Eagle Sacco
02.2023 - Current

Machine Operator

Basco Paints
02.2022

Customer Attendant

NAKS Supermarket
01.2021 - 05.2021

Intern

Ministry of Interior and Coordination of National Government
05.2019 - 09.2019

Freelancer

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Bujwang’a Secondary School

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Bumulimba Primary School

Bachelor of Commerce - Finance

Taita Taveta University

References

  • Nelson Ofunja, 722365269, Bishop Saints Covenant Church
  • Baraka Meshack , 0708556193, Operations Kenya Commercial Bank
  • Walter, Ochieng', 0722397177, Ministry of Interior and Coordination of National Government

PERSONAL ATTRIBUTES

  • Submissive
  • Friendly and good relationships with clients and other workers
  • Ability to experience good working relationships with a wide range of people
  • Adaptable and flexible
  • Reliability and trustworthiness with excellent time management.
LAWRENCE WANYAMA OUMA