Lawrence Gichuki
Information Technology
Nairobi
Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
2
2
years of professional experience
1
1
Language
6
6
years of post-secondary education
Work History
IT Analyst
Jomo Kenyatta International Airport
02.2023 - 03.2024
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Collaborated with cross-functional teams to ensure timely project delivery and client satisfaction.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
IT Intern
Safaricom
11.2021 - 12.2022
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Education
Associate of Arts - Information Technology
Zetech University
Nairobi, Kenya 09.2018 - 11.2022
Associate of Arts - Computer Science
Zetech University
Nairobi, Nairobi Province, Kenya 01.2018 - 11.2019
Skills
IT Troubleshooting
Timeline
IT Analyst
Jomo Kenyatta International Airport
02.2023 - 03.2024
IT Intern
Safaricom
11.2021 - 12.2022
Associate of Arts - Information Technology
Zetech University
09.2018 - 11.2022
Associate of Arts - Computer Science
Zetech University
01.2018 - 11.2019
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