LAVENDER SYPROSE AWUOR OMONDI
Kisumu,417
Summary
Bilingual individual with background installing and testing alarm systems for both residential and commercial customers. Reliable Fire Alarm Technician knowledgeable in equipment repair, annual servicing and inspections and calibrating systems.
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
4
4
years of professional experience
Work History
CCTV & Fire Alarm Technician
KISCEN ENTERPRISES
01.2025 - Current
- Contributed to a positive work environment through effective communication skills and active collaboration with colleagues.
- Assisted customers with selecting appropriate surveillance equipment tailored to their specific needs and requirements.
- Collaborated with team members to provide efficient installation services on a variety of projects.
- Implemented preventative maintenance programs for clients'' fire alarm systems, reducing the likelihood of malfunctions or false alarms.
- Improved security by installing and maintaining CCTV systems in various commercial and residential locations.
- Responded to maintenance calls and troubleshot devices.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
ELECTRIC BELL INSTALLATION AND CONFIGURATION
KISCEN ENTERPRISES
01.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
IT Support Assistant
KISCEN ENTERPRISES
01.2022 - Current
- Installation of software in the company computer
- Operation on all technological machines for example computer and company tablets
- Information technology consultant
- I TAX-Filing for individuals returns
- Provided timely and prompt responses to and resolutions for technology service issues and requests.
- Collated and wrote clear and concise documentation to assist users in accessing and utilizing key software.
- Built and maintained good working relationships with colleagues across business to increase IT support capabilities.
COURT ASSISTANT
KISUMU LAW COURTS
10.2021 - 12.2021
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases.
- Reviewed case files and case progression, keeping proceedings compliant with legislation.
- Answered visitor questions, guarded jurors and escorted prisoners in non-public areas and courtroom.
- Observed court procedures and confidentiality policies.
- Online registration of new cases being brought up in court
- Presentation of case files to respective courts
Volunteer Worker
DIGUNA NGETCHEK-CHILDREN HOME
08.2021 - 10.2021
- Maintained excellent professional relationships by going extra mile to complete tasks voluntarily.
- Used excellent listening skills, empathy and friendly approach to provide best possible care for service users.
- Took initiative to identify and execute tasks to improve service quality.
- Attended in-person and online training to learn about volunteer roles, safety requirements and organizational goals.
- Collaborated with team of volunteers to meet needs of program participants and increase outreach.
- Analyzed data to identify discrepancies and achieve quality standards.
- Investigating who was fit to join the programme
- worked closely with social workers in acquiring court permission through the children department to admit new recruits into the programme
Education
Bachelor of Arts - criminology with IT
MASENO UNIVERSITY
2022
HIGH SCHOOL - HIGH SCHOOL CERTIFICATE
NG'IYA GIRLS' HIGH SCHOOL
2017
Skills
- Critical thinking
- Analytical skills
- Research oriented
- Copywriting and proofreading
- Customer service
- Motivational and persuasive techniques
- Hardware diagnosis
- Calendar management
- Case management
- Risk management
- CCTV system configuration
- IP camera networking
- Installation and repairs
- Intrusion detection systems
Languages
English
Upper Intermediate
B2
KISWAHILI
Intermediate
B1
French
Beginner
A1
ACHIEVEMENTS
PROPRIETOR NORCEN GEO FARMS
REFEREES
- GORDON OKAYO
COMPANYDIRECTOR KISCEN ENTERPRISES
0720668405
kiscen@yahoo.com
- DR OLANGO CHARLES
HOD SOCIOLOGY AND ANTHROPOLOGY MASENO UNIVERSITY
0713705778/01011705778
- MISS MALINDI LOHSE
PERSONNEL NGETCHEK DIGUNA ROYAL TOTOS
0795656541
Timeline
CCTV & Fire Alarm Technician
KISCEN ENTERPRISES
01.2025 - Current
ELECTRIC BELL INSTALLATION AND CONFIGURATION
KISCEN ENTERPRISES
01.2025 - Current
IT Support Assistant
KISCEN ENTERPRISES
01.2022 - Current
COURT ASSISTANT
KISUMU LAW COURTS
10.2021 - 12.2021
Volunteer Worker
DIGUNA NGETCHEK-CHILDREN HOME
08.2021 - 10.2021
Bachelor of Arts - criminology with IT
MASENO UNIVERSITY
HIGH SCHOOL - HIGH SCHOOL CERTIFICATE
NG'IYA GIRLS' HIGH SCHOOL
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