Diligent economist with a strong background in economics and finance, offering extensive experience in microfinance. Proficient in economic analysis, data interpretation, and financial risk management. Skilled in loan monitoring, client relationship management, and developing innovative financial solutions. Proven ability to successfully manage multiple projects, meet targets, and deliver excellent customer service. Strong communicator, adept at presenting complex financial data clearly and effectively. Experienced in debt collection processes and effective account management, utilizing negotiation techniques to secure payment and resolve disputes. Demonstrates a track record of maintaining professionalism and compliance with regulatory standards.
Digital Transformation of Loan Engagement and Record-Keeping. Led the transition from manual, paper-based loan processes to a computerized system using tools like Microsoft Excel and loan tracking applications. This shift streamlined client data management, enhanced loan analysis accuracy, and improved overall operational efficiency, reducing turnaround time by 35%.
Improved Loan Portfolio Quality and Reduced Defaults. Introduced and implemented a robust risk assessment framework and staff training program that improved loan screening and client monitoring, resulting in a 20% reduction in non-performing loans (NPLs) within one year.
Joshua, Gitene, Administrator, joshuagiten2@gmail.com, 0721909865, Brainsway Business College
Miss Helen Jelagat Magut Branch Manager; Move On Development Organization jelagat240@gmail.com Contact: 0729617826
Mr. Simon Kolil Senior Academic Master; Kapsabet Girls High School skolil@gmail.com Contact: 0721956352