LAURINE JUMWA DZOMBO
Travel Consultant
Mombasa
Summary
I am a highly motivated and detailed-oriented individual offering high interpersonal skills to develop global customer solutions. I am good at oral and written communication skills functioning well both independently and collaboratively with all my colleagues. My goal is to become a valued asset.
Overview
1
1
Language
Work History
Travel Consultant
Ethiopian Airlines
11.2025 - 04.2026
- Assisted clients in booking flights and managing travel itineraries.
- Provided information on airline policies, destinations, and travel regulations.
- Resolved customer inquiries and issues through effective communication.
- Collaborated with team members to streamline booking processes and improve service delivery.
Education
International Travel and Tourism
Air Travel And Related Studies Center
Nairobi 04.2001 -
Kenya Certificate of Secondary Education - undefined
Cardinal Otunga Girls High School
01.2021
Kenya Certificate of Primary Education - undefined
Mwaloya Primary School
01.2017
Skills
Quickly adjusting to change
Effective communication
communication abilities
Hotel booking management
Outstanding customer support
Detailed itinerary planning
Interests
Planning itineraries, Assisting clients in creating memorable travel experiences, Serving
Timeline
Travel Consultant
Ethiopian Airlines
11.2025 - 04.2026
International Travel and Tourism
Air Travel And Related Studies Center
04.2001 -
Kenya Certificate of Primary Education - undefined
Mwaloya Primary School
Kenya Certificate of Secondary Education - undefined
Cardinal Otunga Girls High School
References
- Charles, Gakuu, Managing Director, cgakuu@airtravelstudies.co.ke, +254 721 380 590, Air Travel & Related Studies Center
- Julius, Mang’era, Dean of students, juliusmangera@airtravelstudies.com, +254 720 225 556, Air Travel & Related Studies Center
PROFESSIONAL QUALIFICATIONS
- AIR TRAVEL & RELATED STUDIES CENTRE
- April 2025- Sept 2025
- Diploma in Managing the Travel Business
- The training entails:
- Oct 2024-March 2025
- Diploma in International Travel and Tourism (Consultant level)
- Grade: Pass
- Selling skills
- Tour production
- Advanced Fares and Ticketing
- APRIL2024- September 2025
- Diploma in Professional Techniques in Tour Operations
- Itinerary planning
- Tour costing
- Jan 2024-september 2024
- Diploma in International Travel and Tourism(Foundation)
- Serving the travel customer.
- Tour packages.
- Geography in Tour Planning