Lauren Laura Aluoch
Nairobi
Summary
Detail-oriented Food Science and Business Management Graduate with hands-on experience in retail operations and team coordination. Managed inventory and delivered exceptional customer service while utilising data skills in Excel. Maintained organisation and efficiency as an independent retailer, demonstrating adaptability and a strong commitment to applying food science knowledge in enhancing operations and quality control.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Kings Consulting Services
01.2026 - Current
- Managed calendars, scheduled appointments, and coordinated meetings.
- Received and directed incoming calls and emails, addressing inquiries promptly.
- Prepared and distributed correspondence, memos, and reports.
- Assisted managers and employees with administrative tasks to facilitate smooth operations.
- Oversaw petty cashbook to ensure accurate financial tracking.
Driver Supervisor
Kings Consulting Services
Nairobi, Kenya
07.2025 - Current
- Supervised drivers, ensuring performance and compliance with road safety regulations to maintain operational standards.
- Scheduled driver shifts and routes to optimise coverage and minimise delays.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Determined optimum route to meet schedule targets and satisfy customers.
- Led driver training sessions on safe driving practices, customer service, and navigation.
- Prepared and presented performance reports, identifying successes and areas for development to enhance team effectiveness.
- Coordinated with maintenance team to schedule repairs and routine maintenance, reducing vehicle downtime.
- Implemented strategies for fuel consumption, leading to cost savings while maintaining service quality.
- Managed budget for transport department, ensuring cost-effective allocation of resources.
- Calculated fees owed and collected payments from customers.
Industrial Attachment
Kenya Bureau of Standards
08.2025 - 11.2025
- Inspected and assessed quality of food products for compliance with national standards.
- Documented findings and maintained compliance records, enhancing understanding of food safety regulations and quality control processes.
- Observed and supported laboratory or field-testing procedures on samples.
- Gained insight into operations of sample testing company, collaborating with government on regulatory standards.
- Managed and took inventory of the samples to be tested.
Retail Shopkeeper
Atwech Nyokundo
12.2024 - 06.2025
- Managed daily shop operations, ensuring smooth sales, effective stock monitoring, and high-quality customer service.
- Built strong customer relationships, leading to increased repeat business.
- Tracked inventory levels and restocked goods to prevent shortages.
- Handled cash transactions and maintain accurate sale records.
- Organised product displays and maintained a clean, efficient workspace to enhance customer experience.
Education
Diploma of Higher Education - CPA
KCE College
Nairobi, 3001-2026
Bachelor of Technology - FOOD SCIENCE AND TECHNOLOGY
TECHNICAL UNIVERSITY OF KENYA
Nairobi, 3001-2025
DIPLOMA - BUSINESS MANAGEMENT
UNIVERSITY OF NAIROBI
Nairobi, 3001-2025
Skills
- Microsoft Excel
- Microsoft Office
- Administrative skills
- Organisation
- Data analysis
- Inventory management
- Inventory tracking
- Stock management
- Quality assurance
- Quality control
- HACCP principles
- Food safety standards
- Inspection
- Quality checks
- Food production
- Processing operations
- Packaging
- Food grade handling
- SOP development
- Beverage manufacturing
- Task coordination
- Team collaboration
- Customer service
- Leadership support
- Project management
- Adaptability
- Fast learning
- Team leadership
- Organisation
- Organisation
- Administrative skills
Custom Section
- Visited food processing companies to observe beverage and food production systems.
- Learned about industrial processing methods, hygiene standards and quality assurance practices.
- Gained insight into packaging, distribution and product handling processes.
Languages
English
Proficient
C2
French
Intermediate
B1
Kiswahili
Proficient
C2
Italian
Beginner
A1
Certification
- Leadership Certification issued on 18th August 2016 at Alliance Girls High
- School (course covering Excellence as a lifestyle; Pulling from above; Constant and Consistent desire for improvement , Perseverance and tenacity,Building mutually beneficial relationships, The importance of sacrifice,The place of humility ,Learning to take responsibility, Embracing changes that come with teenage the power of vision)
- Certified in Advance Defensive Driving Course Level 1 License issued on 03rd October 2024 at Kenya International Safety Training Centre ( the course covered the introduction, Passenger safety and protection, Road Safety and Security management,key to good driving skills ,accident and collision management)
- Red cross certified member involving donating blood , supporting sick or invalid, walks to support the cancer patients in different hospitals
- Food Science and Technology club member involved in trips in food based and beverage companies , up to date with the trends in food science and advancement of the course
- Environment club member in improving in the environment around the environment ,innovating ideas to reduce of waste
Interests
- Food research and staying updated on nutrition and safety practices
- Team collaboration through group or community activities
- Personal development and productivity improvement
- Designing simple marketing and visual materials
Accomplishments
- Improved online reviews by successfully handling customer complaints and implementing monthly staff training.
- Recognised by management for exemplary behaviours, leading to increased employee morale.
Timeline
Administrative Assistant
Kings Consulting Services
01.2026 - Current
Industrial Attachment
Kenya Bureau of Standards
08.2025 - 11.2025
Driver Supervisor
Kings Consulting Services
07.2025 - Current
Retail Shopkeeper
Atwech Nyokundo
12.2024 - 06.2025
Diploma of Higher Education - CPA
KCE College
Bachelor of Technology - FOOD SCIENCE AND TECHNOLOGY
TECHNICAL UNIVERSITY OF KENYA
DIPLOMA - BUSINESS MANAGEMENT
UNIVERSITY OF NAIROBI