Laura Moli
WAITRESS
Nairobi
Summary
A caring and nurturing individual looking for a care job. Committed to creating a warm, safe and comfortable environment for the clients.
skilled at housekeeping by room cleaning, making beds, doing laundry, washing dishes. Caring, organized, and friendly with excellent interpersonal skills.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Waitress
Hotel Ambassadeur
10.2024 - 01.2025
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Norfolk Hotel
05.2023 - 10.2024
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Arrange table settings
- Always keep tables clean and tidy
- Deliver bills and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
Housekeeping
Royal Best Western Hotel
06.2023 - 10.2023
Housekeeping
Acacia Hotel
01.2022 - 01.2023
- Changing bed sheets and towels from guest rooms
- Restock linen and cycled towels and sheets in full-service hotel-based spa
- Complete laundry services with special attention to care instructions for hand-washing and dry cleaning
- Restock room supplies such as facial tissues for personal touch with every job
- Disinfect and mopped bathrooms to keep facilities sanitary and clean
- Dust picture frames and wall hangings with cloth
Babysitter
Joyland Daycare
04.2022 - 11.2022
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to the children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Changed children,s diaper and clothes whenever dirty.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Education
Diploma - Film and Video Programs Production (Producing and Directing option)
KENYA INSTITUTE OF MASS COMMUNICATIONS
01.2013 - 01.2016
KCPE - C Plain
CHWELE GIRLS, HIGH SCHOOL
01.2009 - 01.2012
Skills
- Strong interpersonal & communication skills
- MS Office Suite
- Meticulous attention to detail
- Excellent Organizational skills
Additional Information
Norfolk Hotel.
St Helier Jersey.
Human Resource manager
Mircea Frunza
Contact +447700326609
Royal Best Western Hotel
Housekeeping Supervisor
Jenny
Contact +447797847250
Joyland Daycare
Sharon Luvusi
Daycare Supervisor
Contact +254757716102
Timeline
Waitress
Hotel Ambassadeur
10.2024 - 01.2025
Housekeeping
Royal Best Western Hotel
06.2023 - 10.2023
Waitress
Norfolk Hotel
05.2023 - 10.2024
Babysitter
Joyland Daycare
04.2022 - 11.2022
Housekeeping
Acacia Hotel
01.2022 - 01.2023
Diploma - Film and Video Programs Production (Producing and Directing option)
KENYA INSTITUTE OF MASS COMMUNICATIONS
01.2013 - 01.2016
KCPE - C Plain
CHWELE GIRLS, HIGH SCHOOL
01.2009 - 01.2012
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Nadine BakkenNadine Bakken
Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
Beakal ChemedaBeakal Chemeda
Hotel Front Desk Agent at Architect Hotel, District Hotel, Eldon HotelHotel Front Desk Agent at Architect Hotel, District Hotel, Eldon Hotel