SQL (intermediate)
Krystal Megan Uwenda
Human Resource Management
Nairobi
Summary
Positive and organized with excellent communication and problem-solving skills. Possesses foundational knowledge in office management and administrative procedures, coupled with proficiency in Microsoft Office and data entry. Capable of supporting efficient office operations and contributing to productive work environment.
Overview
2
2
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Human Resources and Administration Intern
Nairobi Centre for International Arbitration
01.2024 - 03.2024
- Company Overview: Human Resources and Administration Department
- Recruitment Support: Part of a team that handled recruitment for over 600 applicants, ensuring accuracy in listing details and sorting documentation
- Administrative Operations: Aided with daily office operations, addressing staff queries, and managing office supplies
- Employee Induction: Facilitated onboarding for new interns and staff, introducing policies and procedures
- Facility Inspection: Conducted regular checks to ensure compliance with safety regulations
- Front Office Operations: Coordinated visitor reception and phone calls, fostering a welcoming professional environment
- File Management: Organized over 500 documents, improving file retrieval efficiency by 40%
- Employee Relations: Addressed employee concerns and collaborated with colleagues on workplace policy implementation
- Recommendation Letters: Drafted over 20 recommendation letters for existing staff
- Human Resources and Administration Department
Volunteer Cashier and Hospitality Assistant
Don Bosco Catholic Church
01.2022 - 01.2024
- Company Overview: Upper Hill
- Financial Administration: Managed up to 100 donation entries per service, improving sorting accuracy by 30%
- Food Packing and Distribution: Assisted in organizing food distribution for 500+ recipients at over 10 events
- Hospitality Services: Disbursed tea and refreshments for 500+ attendees at 20+ church events
- Upper Hill
Assistant Teacher and Administrator
Service-Based Learning
01.2023 - 03.2023
- Company Overview: Embakasi Primary School
- Teaching: Delivered engaging lessons in Mathematics, English, Science, Music, and Home Science to 300 students, adapting teaching methods to accommodate different learning styles
- Financial Administration: Managed and processed 1000+ payments for term activities, ensuring accuracy and meeting deadlines for all financial transactions
- Examination Support: Coordinated exam invigilation for 1000+ students, maintaining a secure and orderly testing environment
- Parent Liaison: Addressed 150+ parent inquiries, ensuring clear communication and fostering positive relationships between the school and families
- Student Evaluation: Provided detailed feedback on 600+ student assignments, identifying areas for improvement and fostering academic development
- Activity Supervision: Led over 30 extracurricular sessions, cultivating teamwork and engagement through diverse activities
- Guidance and Counseling: Supported 50+ students by addressing academic and emotional challenges and offering tailored advice to promote personal and academic growth
- Club and Society Leadership: Mentored 30+ students in preparation for drama and music festivals, developing their talents and boosting confidence
- Embakasi Primary School
Education
Bachelor of Commerce - Human Resource specialization
Strathmore University
Nairobi, Nairobi Province, Kenya 01.2021 - 01.2025
K.C.S.E - Mean Grade C+, Math B-, English B
Buruburu Girls High School
01.2018 - 01.2020
High School - undefined
Keveye Girls High School
K.C.P.E - Mean Grade A-, Math A, English B
Moi Educational Center
01.2009 - 01.2016
Skills
Google Workspace
Report preparation
Data entry
Verbal and written communication
Data analysis
Personable and approachable
Data confidentiality
Attention to detail
Meeting scheduling
Customer service
File organization
Administrative support
Document management
MS office
Certification
AI Career Essentials, https://intranet.alxswe.com/certificates/FzNLSpBhex
Extra-Curricular Activities
Girl Guide, Moi Educational Center, 2010 - 2016 Member, Strathmore Human Resource Club, 2022 - Present Member, Strathmore School Choir Volunteer Cashier, Youth Tea Sales, Don Bosco Catholic Church
Leadership Positions
- Girl Guide Ambassador, Moi Educational Center, 2013 - 2014
- Chairlady, School Choir, Buruburu Girls High School, 2019 - 2021
- Class Representative, ACCA Class, 2023
- Class Representative, BCOM Ethics Class, 2022
Accomplishments
- Led a team in developing business proposals for D'Amore (Eco-Friendly Scented Soy Candles) and Gypsum Mold Creations at Strathmore University.
- Conducted research on unconscious bias and its impact on promotion rates in the banking sector in Upper Hill, Nairobi.
- Pursuing ACCA, complementing business analytics and finance knowledge.
Software
SPSS 14 proficiency
Oracle SQL Developer
Microsoft Office Suite
Google Workspace
Interests
Data & Business Analytics
Sustainable Fashion & Eco-friendly Businesses
Entrepreneurship & Business Strategy
Ethics & Morality Discussions
Personal Development & Career Growth
Timeline
Human Resources and Administration Intern
Nairobi Centre for International Arbitration
01.2024 - 03.2024
Assistant Teacher and Administrator
Service-Based Learning
01.2023 - 03.2023
Volunteer Cashier and Hospitality Assistant
Don Bosco Catholic Church
01.2022 - 01.2024
Bachelor of Commerce - Human Resource specialization
Strathmore University
01.2021 - 01.2025
K.C.S.E - Mean Grade C+, Math B-, English B
Buruburu Girls High School
01.2018 - 01.2020
K.C.P.E - Mean Grade A-, Math A, English B
Moi Educational Center
01.2009 - 01.2016
High School - undefined
Keveye Girls High School
AI Career Essentials, https://intranet.alxswe.com/certificates/FzNLSpBhex
Introduction to Customer Discovery, https://credentials.innovationcentre.queensu.ca/394d9cf6-82ac-4620-970b4e663f22585a#acc.RjKoCyhN
UN Rapporteur, C:\Users\LENOVO\AppData\Local\Microsoft\Windows\INetCache\IE\O7W3RRX8\Krystal_Uwenda[1].png
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