Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Additional Information
Timeline
Generic
KOMAKECH RICHARD

KOMAKECH RICHARD

BARISTA/MIXOLOGY
Nairobi,Nairobi

Summary

Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Motivational leader skilled at building relationships with customers, employees and senior management. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Pursuing full-time role that presents professional challenges and leverages interpersonal skills and effective time management. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Assistant Store Manager

Potbelly Bar& Restaurant
04.2023 - Current


  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Head Barista

Potbelly Bar& Restaurant
11.2021 - Current
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
  • Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.
  • Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
  • Contributed to a positive workplace culture by resolving conflicts between team members professionally and efficiently.

Cashier

Potbelly Bar & Restaurant
11.2021 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.

Head Barista

Mawaal Restaurant and Bakery
05.2021 - 11.2021
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
  • Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Streamlined operations by creating efficient work schedules for barista team members.

Assistant Head Barista

Sipsn'Bite Restaurant
10.2019 - 05.2021


  • Collaborated with other departments in cross-functional projects, fostering a cooperative work environment.
  • Served as an intermediary between the Head of Department and staff members, addressing concerns and facilitating open communication channels.
  • Participated in industry conferences to stay updated on trends and best practices, incorporating acquired knowledge into department operations as appropriate.
  • Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
  • Greeted guests in with friendliness and professionalism.

Education

Certificate UCE - College Student Displinary Assistant

KIBANDA S. S
Kiryandongo District, KIGUMBA, P. O. BOX 40
02.2016

Skills

Staff supervision

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.

Languages

English
Advanced (C1)
Acholi
Bilingual or Proficient (C2)

Certification

Barista certificate (Inspire Africa Coffee)

Additional Information

Date of Birth......15,July, 1997

Marital Status....SINGLE

Nationality..........UGANDAN

Gender.................MALE

Timeline

Assistant Store Manager

Potbelly Bar& Restaurant
04.2023 - Current

Head Barista

Potbelly Bar& Restaurant
11.2021 - Current

Cashier

Potbelly Bar & Restaurant
11.2021 - Current

Head Barista

Mawaal Restaurant and Bakery
05.2021 - 11.2021

Assistant Head Barista

Sipsn'Bite Restaurant
10.2019 - 05.2021

Barista certificate (Inspire Africa Coffee)

09-2018

Conflict Resolution Certificate (Peace& Development Initiative)

04-2017

Certificate UCE - College Student Displinary Assistant

KIBANDA S. S
KOMAKECH RICHARDBARISTA/MIXOLOGY