Kokonya Duncan Obhuye
Summary
Experienced with diagnosing and resolving hardware and software issues promptly and effectively. Utilizes advanced technical knowledge to ensure seamless operations and minimize downtime. Strong understanding of network configurations and cybersecurity protocols.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Service Engineer
Ensure Technical Services
01.2014 - Current
- Computer, Laptops, tablets, and projector repairing.
- Server Repair (Dell, Xfusion, HP Proliant, ThinkSystem)
- Server Mounting and stacking.
- Networking
Information Technology (IT) Support
International institute of Tourism Development and Technology
01.2013 - 01.2014
- Lecturing students IT skills and Communication Skills
IT Support Engineer
Mumias Sugar Company
01.2012 - 01.2013
- Handling computers/laptops and also configuring computers to network and SAP.
- Supporting windows server and desktop in general.
Education
Diploma - Computer Science & Information Technology
The East African University-Kitengela
06-2012
Kenya Certificate of Secondary Education -
S.A. Kolanya Boys High School
11-2010
Skills
Server and Storage Support & Break-Fix
Experienced in troubleshooting and resolving hardware issues in enterprise servers (Dell, HPE, Lenovo/IBM) Skilled in diagnosing CPU, memory, storage controller, and power supply failures Proficient in performing firmware upgrades, hardware replacements (motherboards, system boards, RAID controllers, fans, DIMMs, HDDs/SSDs)
General IT Support
undefinedCertification
All Dell Certifications for Servers, PCs and Laptops
Hobbies
Travelling for more adventures
Reading
Playing badminton.
Timeline
Service Engineer
Ensure Technical Services
01.2014 - Current
Information Technology (IT) Support
International institute of Tourism Development and Technology
01.2013 - 01.2014
IT Support Engineer
Mumias Sugar Company
01.2012 - 01.2013
Diploma - Computer Science & Information Technology
The East African University-Kitengela
Kenya Certificate of Secondary Education -
S.A. Kolanya Boys High School
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