Experienced with diagnosing and resolving hardware and software issues promptly and effectively. Utilizes advanced technical knowledge to ensure seamless operations and minimize downtime. Strong understanding of network configurations and cybersecurity protocols.
Server and Storage Support & Break-Fix
Experienced in troubleshooting and resolving hardware issues in enterprise servers (Dell, HPE, Lenovo/IBM) Skilled in diagnosing CPU, memory, storage controller, and power supply failures Proficient in performing firmware upgrades, hardware replacements (motherboards, system boards, RAID controllers, fans, DIMMs, HDDs/SSDs)
General IT Support
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