Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Kokonya Duncan Obhuye

Summary

Experienced with diagnosing and resolving hardware and software issues promptly and effectively. Utilizes advanced technical knowledge to ensure seamless operations and minimize downtime. Strong understanding of network configurations and cybersecurity protocols.

Overview

14
14
years of professional experience
4
4
Certifications

Work History

Service Engineer

Ensure Technical Services
01.2014 - Current
  • Computer, Laptops, tablets, and projector repairing.
  • Server Repair (Dell, Xfusion, HP Proliant, ThinkSystem)
  • Server Mounting and stacking.
  • Networking

Information Technology (IT) Support

International institute of Tourism Development and Technology
01.2013 - 01.2014
  • Lecturing students IT skills and Communication Skills

IT Support Engineer

Mumias Sugar Company
01.2012 - 01.2013
  • Handling computers/laptops and also configuring computers to network and SAP.
  • Supporting windows server and desktop in general.

Education

Diploma - Computer Science & Information Technology

The East African University-Kitengela
06-2012

Kenya Certificate of Secondary Education -

S.A. Kolanya Boys High School
11-2010

Skills

Server and Storage Support & Break-Fix

Experienced in troubleshooting and resolving hardware issues in enterprise servers (Dell, HPE, Lenovo/IBM) Skilled in diagnosing CPU, memory, storage controller, and power supply failures Proficient in performing firmware upgrades, hardware replacements (motherboards, system boards, RAID controllers, fans, DIMMs, HDDs/SSDs)

General IT Support

undefined

Certification

All Dell Certifications for Servers, PCs and Laptops

Hobbies

Travelling for more adventures

Reading

Playing badminton.

Timeline

Service Engineer

Ensure Technical Services
01.2014 - Current

Information Technology (IT) Support

International institute of Tourism Development and Technology
01.2013 - 01.2014

IT Support Engineer

Mumias Sugar Company
01.2012 - 01.2013

Diploma - Computer Science & Information Technology

The East African University-Kitengela

Kenya Certificate of Secondary Education -

S.A. Kolanya Boys High School
Kokonya Duncan Obhuye