Sports
Klaus Malumbe
Country Manager
Nairobi,30
Summary
Resourceful Country Manager with 14yrs+ expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
Work History
Country Manager
Track And Trace Uganda Ltd
Kampala, Kampala
08.2021 - Current
- Spearheaded market expansion strategy, resulting in 30% increase in sales revenue within one year
- Negotiated and secured partnerships with key clients, leading to 40% growth in market share
- Implemented cost-saving initiatives that reduced operational expenses by 15% while maintaining high service quality standards
- Developed and executed comprehensive marketing campaigns that boosted brand awareness and customer engagement, resulting in 20% increase in customer loyalty.
- Controlled costs to keep business operating within budget and increase profits
- Managed and motivated employees to be productive and engaged in work
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
General Manager
London Distillers Uganda Ltd
Jinja
03.2018 - 06.2021
- Led teams of 25 staff members, effectively delegating tasks and overseeing daily operations to ensure smooth workflow and exceptional customer service.
- Implemented strategic business initiatives to increase revenue by 15% within my first year of tenure, including optimizing inventory management and launching targeted marketing campaigns.
- Fostered positive work environment by providing ongoing training and development opportunities, resulting in 20% decrease in staff turnover
- Collaborated with senior management to set and achieve financial goals, resulting in exceeding sales targets by 10% annually.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service by 10%.
Director of Marketing
E-sports Kenya Federation
Nairobi, 30
03.2018 - 02.2019
- Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
- Spearheaded digital marketing efforts, including website redesign and social media strategy, driving significant growth of 20% in online traffic and conversions.
- Launched innovative experiential marketing campaigns that drove customer engagement by 35% and generated buzz around new products or services.
- Developed and executed comprehensive marketing strategies to increase brand visibility and drive customer acquisition, resulting in 30% increase in sales revenue.
- Led our team of marketing professionals in creating engaging content across digital and traditional channels, resulting in 50% increase in online engagement and lead generation.
- Managed partnerships with key stake holders to launch successful product launches and promotions, resulting in 20% increase in market share within our Industry.
- Analyzed market trends and consumer behavior to identify new opportunities for growth, leading to our successful launch of a new product line that exceeded sales projections by 25%.
Regional Sales Manager
Safaricom Kenya Ltd
Mombasa, 28
07.2013 - 11.2017
- Developed and implemented strategic sales plans to drive revenue growth and exceed targets in assigned region.
- Managed and coached high-performing sales team, leading to 15% increase in sales productivity within year one.
- Cultivated and maintained relationships with key accounts and partners, resulting in 20% increase in market share.
- Analyzed market trends and competitor activities to identify opportunities for expansion and develop targeted sales strategies.
- Championed continuous improvement initiatives within region's operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in marketplaces.
- Exceeded quarterly sales targets consistently by 10% margin, leveraging extensive product knowledge and effective selling techniques.
Territory Sales Manager
Airtel Kenya Ltd
Mombasa, 28
04.2012 - 06.2013
- Developed and executed strategic sales plans to drive revenue growth and exceed quarterly sales targets by 20%
- Cultivated strong relationships with key accounts and leveraged network to expand market penetration and increase market share by 15%.
- Conducted regular market research and analysis to identify new business opportunities and stay ahead of industry trends
- Provided ongoing training and support to sales team to improve product knowledge, sales techniques, and customer service skills, resulting in 25% increase in team productivity.
- Conducted regular product training sessions for distribution partners each quarter, ensuring their ability to effectively sell products to end customers.
- Set ambitious yet achievable sales targets for our territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
Territory Sales Manager
Essar Telecom (yu mobile)
Nairobi, 30
11.2008 - 03.2012
- Managed direct and indirect sales processes including, acquiring new talent and recruiting new Distributors.
- Successfully coached, trained and mentored over (50) sales team
- Successfully managed (7) out of (15) Distributors or Dealers.
- Identified new opportunities for business expansion and achieved set monthly and quarterly set targets
- Sent timely reports to management and this allowed for proper decision making.
- Monitored competition and its trends, hence increasing strategic position in terms of new product development and market share promotional activities.
- Introduced new sales techniques and tools such as market storms, resulting in 50% increased efficiency and productivity among team members.
Skills
Strategic planningFinancial managementMarket research and ForecastingReportingCommunication skillsSales managementNegotiationRelationship ManagementThinking creatively
Operational planning
P&L Management
Operations Management
Team Leadership
Problem-Solving
Budget Management
Accomplishments
- Managed to set up an office and put structures in place for Track and Trace Uganda ltd, Set up all departments and ensuring they perform according to company standards.
- Managed to give a 360 degree overhaul for London Distillers in Jinja and moved the business from loss into achieving 30% growth and revenue growth in my first 5 months of being the GM.
- Received an award in Safaricom in 2016 for the best performing region in Kenya of which I had grown all revenue streams that is M-pesa, Voice, data, and SMS by 10%.
- Managed to recruit over 10 key distributors and partners for Yu mobile within the first 2 months of employment in Essar telecom and started the very first sales and team set up in coast region in 2009.
Web
https://www.linkedin.com/in/klaus-malumbe-79347336
Personal Information
- Date of Birth: 03/30/1981
- Nationality: Kenyan
Volunteer Experience
01/1999, 03/1999, Nairobi, Kenya, Care giver for children, Thomas Barnados Home, The work involved feed babies and taking care of them by playing with them, putting them to sleep and storytelling.
Interests
Getting lost in a good book
Capturing moments
Feeling the music
Exploring distant lands and places
Education
MBA - Master Of International Business Management
Kampala International University
Kampala 02.2015 - 11.2017
BBA - International Business Administration
Kampala International University
Kampala 02.2003 - 09.2006
High School Diploma -
Aga Khan International School
Kampala 03.1999 - 02.2001
High School Diploma -
Nairobi Millimani Secondary School
Nairobi 01.1995 - 11.1998
Timeline
Country Manager
Track And Trace Uganda Ltd
08.2021 - Current
General Manager
London Distillers Uganda Ltd
03.2018 - 06.2021
Director of Marketing
E-sports Kenya Federation
03.2018 - 02.2019
MBA - Master Of International Business Management
Kampala International University
02.2015 - 11.2017
Regional Sales Manager
Safaricom Kenya Ltd
07.2013 - 11.2017
Territory Sales Manager
Airtel Kenya Ltd
04.2012 - 06.2013
Territory Sales Manager
Essar Telecom (yu mobile)
11.2008 - 03.2012
BBA - International Business Administration
Kampala International University
02.2003 - 09.2006
High School Diploma -
Aga Khan International School
03.1999 - 02.2001
High School Diploma -
Nairobi Millimani Secondary School
01.1995 - 11.1998