Summary
Overview
Work History
Education
Skills
References
Interests
Personal Information
Timeline
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KIVANDI FENELAH

Kapsabet, Nandi South District

Summary

I am a dedicated and innovative IT professional with a solid foundation in system administration and a passion for technology to drive the organizational success with a Bachelor's Degree in Computer Science and Bioinformatics.

Overview

5
5
years of professional experience

Work History

IT OFFICER

PORT SACCO
02.2024 - Current
  • Installing, configuring, monitoring and maintaining all servers and computer systems
  • Ensuring all serves and computers join active directory and they have the group policies before joining the organization's network
  • Ensuring data of all computers are backed up both onsite and offsite and they are kept updated and optimally configured with the latest patches and database updates
  • Ensuring availability and access to email and internet for all users
  • Providing first line software and hardware support to the users and effectively managing second line support as well as service and maintenance of ICT equipment
  • Overseeing change management and ICT technology upgrades to keep the organization at the cutting edge in ICT use
  • Managing organization systems, website and social network portals
  • Managing VOIP and conference calls for the organization and ensuring all the telephone services are up at all times.

IT SUPPORT

ITECHMOHUB FINANCE CONSULTANCY
01.2022 - 11.2022
  • Monitoring and maintaining computer system and networks
  • Configuring hardware and software, setting up printer peripherals, repairing equipment and providing daily support for computer network users
  • Responding in timely manner to service issues and request
  • Providing technical support to clients for effective and efficient use of computers
  • Troubleshooting network
  • Repairing and replacing new equipment
  • Testing new technology.

INTERN

KABARAK UNIVERSITY ICT DEPARTMENT
07.2021 - 10.2021
  • Recommend, schedule and perform computer, hardware and peripheral equipment improvements, upgrades, maintenance and repair
  • Diagnosing and fixing potential problems within network and its hardware, software and computer system
  • Preparing, maintaining and upholding procedures for logging, reporting and statistically monitoring computer performance
  • IP configuration and network strength testing
  • Cable termination and Ethernet connection
  • Support development and implementation of new computer projects and new hardware installations.

IT SUPPORT

HITECH OPTICIAN
07.2019 - 09.2019
  • Upgraded the computer and updated the system to ensure it is up to date
  • Collected patient data and maintained the user database to ensure patients records are ok
  • Troubleshoot and solved problems on computer software
  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Collaborated with my colleagues to ensure things run efficiently.

Education

Bachelor of Science in Computer Science and Bioinformatics -

KABARAK UNIVERSITY
12.2021

Kenya Certificate of Secondary Education (KCSE) -

Igunga Girls High School
12.2016

Kenya Certificate of Primary Education (KCPE) -

Kamimei Primary School
12.2012

Skills

    Networking

    System Administration

    Technical Support

    IT training

    Active Directory

    Troubleshooting

    IT equipment installation and configuration

    File management and data backup

    Work station management

References

  • ROBERT KARIOKI, Chief Information Ofiicer, Port Sacco, +254 720838251
  • MOSES KAMAU MACHARIA, Itechmohub Finance Conusltancy, +254 723272527
  • Mr. TARUS KIPTUM SILAH, ICT Manager, Kabarak University, +254 721875010
  • JAYARAM ANKALA, Specialist, Hitech Optician, +254 722949809

Interests

  • Networking Events and conferences
  • Cybersecurity Challenges
  • Data Analysis and Visualization

Personal Information

  • Date of Birth: 01/23/99
  • Gender: Female
  • Nationality : Kenyan

Timeline

IT OFFICER

PORT SACCO
02.2024 - Current

IT SUPPORT

ITECHMOHUB FINANCE CONSULTANCY
01.2022 - 11.2022

INTERN

KABARAK UNIVERSITY ICT DEPARTMENT
07.2021 - 10.2021

IT SUPPORT

HITECH OPTICIAN
07.2019 - 09.2019

Bachelor of Science in Computer Science and Bioinformatics -

KABARAK UNIVERSITY

Kenya Certificate of Secondary Education (KCSE) -

Igunga Girls High School

Kenya Certificate of Primary Education (KCPE) -

Kamimei Primary School
KIVANDI FENELAH