Summary
Overview
Work History
Education
Skills
PLAYING NETBALL
Timeline
Teacher

KISSA EMILY

TEACHER
DAR ES SALAAM

Summary

Dynamic operations leader with a proven track record at Getu ICT Solutions, enhancing team performance through innovative staff development and effective communication. Adept at problem-solving and optimizing resource allocation, I consistently achieved high customer satisfaction while fostering a collaborative work environment. Committed to driving efficiency and excellence in all endeavors.

Highly organized and dependable with proactive approach to problem-solving and decision-making. Possesses strong understanding of operational procedures and demonstrates excellent leadership and communication skills. Capable of driving efficiency and fostering positive team environment to achieve organizational goals.

Sharp officer eager to leverage knowledge in military tactics and strategy. Qualified to develop and implement training and exercise programs for readiness and combat effectiveness. Strong technical and critical thinking skills with commitment to safety, security and defense.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Officer-in-Charge

MOFU GENERAL SUPPLIER
01.2025 - Current
  • Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
  • Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
  • Improved overall unit efficiency by implementing streamlined processes and procedures.
  • Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
  • Enhanced team performance through consistent coaching and mentorship of junior personnel.

Supervisor of Operations

Getu Ict Solutions
01.2021 - 02.2024
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Increased profit by streamlining operations.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Kept high average of performance evaluations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Education

Bachelor of Arts - EDUCATION

UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM
04.2001 -

High School Diploma -

IVUMWE SECONDARY SCHOOL
MBEYA TANZANIA
04.2001 -

No Degree - CERTIFICATE OF SECONDAREY EDUCATION

KANTALAMBA SECONDARY SCHOOL
SUMBAWANGA
04.2001 -

Skills

Staff development

PLAYING NETBALL

Playing Netball thrilling, energizing, and intensely exciting. It encapsulates the adrenaline rush, the joy of playing, the satisfaction of scoring, and the camaraderie with your teammates. It's the feeling that keeps you motivated and makes every moment on the court unforgettable.

Timeline

Officer-in-Charge

MOFU GENERAL SUPPLIER
01.2025 - Current

Supervisor of Operations

Getu Ict Solutions
01.2021 - 02.2024

Bachelor of Arts - EDUCATION

UNIVERSITY OF DAR ES SALAAM
04.2001 -

High School Diploma -

IVUMWE SECONDARY SCHOOL
04.2001 -

No Degree - CERTIFICATE OF SECONDAREY EDUCATION

KANTALAMBA SECONDARY SCHOOL
04.2001 -
KISSA EMILYTEACHER