Experienced health administration professional with proven capability in healthcare management and operational efficiency.
Qualified Lead Auditor ISO 9001:2015
Adept at fostering team collaboration and adapting to evolving needs to achieve results. Skilled in regulatory compliance, budgeting, and patient care coordination, with strong analytical and problem-solving abilities valued by employers. Reliable and results-driven, ready to make impactful contribution to any healthcare organization.
Overview
24
24
years of professional experience
Work History
Senior Health Administrator
Moi Teaching And Referral Hospital, M.T.R.H
11.2001 - Current
Developed and implemented health policies, ensuring compliance with regulatory standards.
Led cross-functional teams in the execution of strategic health initiatives, driving organizational goals.
Analyzed healthcare data to identify trends, informing decision-making and resource allocation.
Budget making
Training of trainees on hospital based drug production
Resource mobilization
Mentored junior staff in administrative procedures, fostering professional growth and competency development.
Coordinated quality assurance programs, improving service delivery and patient satisfaction metrics.
Provided strategic leadership in organizational planning while working closely with executive teams.
Developed standard operating procedures that improved efficiency across all areas of administration.
Managed a team of administrative professionals, fostering a positive work environment conducive to high-performance outcomes.
Evaluated facility infrastructure needs, overseeing necessary renovations and expansions for optimal functionality.
Conducted thorough risk assessments to identify potential areas of concern in the healthcare facility.
Negotiated contracts with vendors, securing competitive pricing on medical equipment and supplies.
Established key performance indicators to track progress towards departmental goals.
Enhanced staff productivity by conducting regular training sessions and performance evaluations.
Ensured compliance with industry regulations through rigorous policy development and enforcement efforts.
Developed and updated department goals and achievements throughout fiscal year.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Spearheaded and implemented new projects to expand scope of engagement.
Quality Assurance Supervisor
Moi Teaching And Referral Hospital, M.T.R.H
01.2012 - 12.2014
Revised customer satisfaction questionnaire to cupture new data
Introduced report review protocol
Led quality assurance initiatives to enhance patient safety and care standards.
Developed and implemented quality control procedures to ensure compliance with healthcare regulations.
Conducted regular audits to identify improvement areas in operational processes.
Collaborated with cross-functional teams to drive process improvements and optimize workflows.
Analyzed data trends to inform strategic decisions regarding quality enhancement measures.
Established key performance indicators to monitor quality metrics effectively across departments.
Facilitated training sessions on regulatory compliance and quality assurance protocols for all staff members.
Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
Established and tracked quality department goals and objectives.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Education
High School Diploma -
Kenya Medical Training College
Nairobi, Nairobi Province, Kenya
12-2025
Bachelor of Science - Chemistry
Moi University
Eldoret, Uasin Gishu, Kenya
12-2005
Skills
Lead Auditor ISO 9001:2015
Healthcare management
Administrative staff supervision
Performance Contract Management
Risk management
Operations management
Accomplishments
Achieved self reliance on intravenous fluids by introducing reverse osmosis technology for manufacturing of drugs.