KIMUTAI J. SHEILLAH
BUSINESS DEVELOPMENT EXECUTIVE
Nakuru, Nakuru District
Summary
Passionate and dynamic public relations and communication professional with extensive knowledge in marketing, graphic and design, customer service and telephone operations. Innovative with high-level problem-solving skills and ability to engage, compel and liaise with colleagues, executives and external stakeholders. My goal is to constantly update my knowledge on the developing trends in various fields and to acquire necessary skills so as to be a valuable asset not only to organizations but also to the society.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
Work History
Business Development Executive
AAR Healthcare (K) Ltd
11.2023 - Current
- Negotiate client contracts and agreements to cultivate profitable business transactions.
- Conduct market research and prepare periodic business and market analysis reports
- Organize and plan events as well as participate in other corporate and industry events
- New business acquisitions
- Build strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicate directly with customers and partners to build strong business networks and relationships.
- Develope customized solutions for clients, addressing their unique needs and helping them achieve their goals.
Marketing Executive
Mediheal Group of Hospitals
03.2023 - 10.2023
- Conducted market research
- Identified and pursued leads
- Source new clients
- Fostered existing relationships
- Organized medical camps and CME’s
- Executed other marketing strategies from the superiors
Marketing Officer
PathExperts Clinical Laboratory
10.2022 - 03.2023
- Created and designed content and marketing materials
- Managed social media platforms
- Conducted market research/ surveys to determine market requirements for existing and future concepts
- Generated reports to monitor results and presented findings and suggestions to company directors or other senior managers
- Identified target markets and develop strategies to communicate with them
- Conducted competitor analysis
Communications Officer (Volunteer)
Ministry of Water Services, Turkana County
04.2022 - 08.2022
- Company Overview: County Government of Turkana
- Management of digital communications: social media and mails
- Coordinated media interviews with organization staff, board members and volunteers.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
- Conducted thorough market research to inform strategic communication decisions aligned with organizational goals
Telephone Operator (Locum)
The Aga Khan hospital
11.2021 - 12.2021
- Maintained accurate records of calls placed and received.
- Coordinating communication between different departments and the management
- Operated switchboard and routed incoming calls to appropriate departments.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Followed up on customer inquiries to confirm issues were adequately addressed.
- Scheduled appointments for patients and followed up
- Paging and alerting the concerned departments in case of any medical emergencies
- Collaborated with team members to ensure seamless coordination of customer service efforts across all channels of communication.
- Promoted company values by delivering exceptional customer service in every interaction with both internal and external clients.
Office Assistant
Global Fire Agency
01.2020 - 10.2021
- Keeping records; documentation and filling
- Conducting research and identifying new business opportunities
- Fostering and developing relationships with clients
- Developing sales and marketing strategies
- Developing quotes and proposal for prospective clients
- Pursuing leads on possible prospects and pursuing them into partnership with the organization
Education
Certificate - Graphic Design
Rift Valley Institute of Business Studies
Nakuru 07.2024 - 12.2024
Bachelor's degree - Communication and Public Relations
University of Kabiaga
01.2013 - 01.2019
Certificate - computer packages and application
Data network technology
03.2013 - 05.2013
Kenya Certificate of Secondary Education - undefined
Sing'ore Girls Secondary School
01.2009 - 01.2012
Kenya Certificate of Primary Education - undefined
Sacred Heart Academy
01.2001 - 01.2008
Skills
- Corporate communications
- Social media management
- Branding
- Digital marketing
- Graphic design
- Photography
- Event management
- Customer relations management
- Market research
- Presentation skills
Accomplishments
- Executed Strategic marketing campaigns that drove the clinic to break even in its inaugural year
- Successfully planned and organized a launch event for AAR Healthcare, Section 58 outpatient Centre
- Created and designed company profiles for Faima Extreme Engineering Limited, Global fire agency and Pillar and Mantel Limited
- Designed various marketing materials for social media and print at PathExperts Clinical Laboratory.
Timeline
Certificate - Graphic Design
Rift Valley Institute of Business Studies
07.2024 - 12.2024
Business Development Executive
AAR Healthcare (K) Ltd
11.2023 - Current
Marketing Executive
Mediheal Group of Hospitals
03.2023 - 10.2023
Marketing Officer
PathExperts Clinical Laboratory
10.2022 - 03.2023
Communications Officer (Volunteer)
Ministry of Water Services, Turkana County
04.2022 - 08.2022
Telephone Operator (Locum)
The Aga Khan hospital
11.2021 - 12.2021
Office Assistant
Global Fire Agency
01.2020 - 10.2021
Certificate - computer packages and application
Data network technology
03.2013 - 05.2013
Bachelor's degree - Communication and Public Relations
University of Kabiaga
01.2013 - 01.2019
Kenya Certificate of Secondary Education - undefined
Sing'ore Girls Secondary School
01.2009 - 01.2012
Kenya Certificate of Primary Education - undefined
Sacred Heart Academy
01.2001 - 01.2008
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