Kimani Gibson
Businessman
Nakuru,Nakuru
Summary
Dynamic customer service professional with experience at Macdonalds Restaurant and Opteam, excelling in enhancing guest satisfaction and fostering a welcoming atmosphere. Proven ability in customer service delivery and leadership, effectively addressing guest needs while maintaining high standards of cleanliness and organization. Strong teamwork and communication skills drive productivity and positive experiences.
Overview
2018
2018
years of professional experience
Work History
Customer Service
Macdonalds Restaurant
Housekeeping and general cleaning in five star hotels.Also kitchen assistant
Housekeeping Room Attendant
Opteam
08.2007 - 11.2017
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Education
Bachelor of Arts -
Laurea University of Applied Sciences
Vantaa Finland12.2010
Skills
Customer service representation
Timeline
Housekeeping Room Attendant
Opteam
08.2007 - 11.2017
Customer Service
Macdonalds Restaurant
Bachelor of Arts -
Laurea University of Applied Sciences