GIFT MANAGER -0722396414
KILONZO ALEX
FREIGHT FORWADER
Summary
Clearing professional prepared for high-impact roles in logistics and customs management. Proven ability to streamline import/export operations and ensure regulatory compliance. Committed to team collaboration and achieving results, with reputation for adaptability and reliability. Expertise in documentation, regulatory adherence, and problem-solving.
Overview
1
1
year of professional experience
Work History
EPZ CLEARING AGENT
JINFAN CLEARING COMPANY
04.2025 - Current
- Completed accurate data input or corrections into computer files.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
- Anticipated, identified and resolved problems delaying timely release or movement of freight.
- Handled various types of shipments including air, sea, rail, and road transportation modes while adhering to strict deadlines for completion of required tasks.
- Coordinated post-entry activities on customer's behalf.
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Streamlined clearing processes by implementing efficient filing and documentation systems.
- Maintained up-to-date knowledge of customs regulations and procedures to avoid compliance issues.
- Enhanced accuracy in billing and invoicing through meticulous record-keeping and verification of charges.
- Implemented tracking system for shipments that improved transparency and client trust in our services.
- Coordinated with international agents to ensure smooth transition of goods across borders.
- Negotiated favorable terms with shipping companies, leading to cost savings for clients without compromising on service quality.
- Provided expert advice to clients on tariff classifications, duty rates, and potential exemptions to optimize their costs.
- Assisted clients in obtaining necessary certifications and permits for their merchandise, streamlining clearance process.
- Resolved discrepancies in shipment documentation, preventing delays and additional charges.
- Entered shipping information into computer system and estimated freight and postal rates.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Intern
GOLD SAIL CO.LTD
12.2024 - 04.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
DIPLOMA IN LOGISTICS/CLEARING AND FORWADING - LOGISTICS/CLEARING AND FORWADING
RIFKINS COLLEGE
04.2001 -
Skills
Import and export compliance
Interests
JAMES SHIPPING CORDINATOR-0701536640
Timeline
EPZ CLEARING AGENT
JINFAN CLEARING COMPANY
04.2025 - Current
Intern
GOLD SAIL CO.LTD
12.2024 - 04.2025
DIPLOMA IN LOGISTICS/CLEARING AND FORWADING - LOGISTICS/CLEARING AND FORWADING
RIFKINS COLLEGE
04.2001 -
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