KIBET DANIEL
Customer Service Representative
ELDORET,Kenya
Summary
Industrious, honest, and self-motivated individual with the ability to work independently or as part of a team. Skilled in efficient collaboration with subject matter experts. Seeking a challenging environment to further develop skills and knowledge gained through academic pursuits, abilities, and experiences. Eager to secure a position within your esteemed organization, committed to dedicating myself with hard work, dedication, and creativity throughout my career.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Call Center International
Nairobi Kenya
09.2022 - Current
- Handling inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems, being emphatic,team work and time management.
Laboratory Technician
MOI TEACHING AND REFFERAL HOSPITAL
Eldoret Kenya
09.2015 - 12.2015
- Recording of results, Histology, Immunology, Hematology, Clinical chemistry, Phlebotomy, Biochemistry,team building, time management, communication skills,Ms word, Ms excel and work relation management
Laboratory Technician
KAGENI MEDICAL CLINIC
Meru Kenya
08.2017 - 01.2022
- Collection of specimen, Phlebotomy, Recording of result, Doing AFB test, Maintenance of microscopy,time management, communication skills and time management
Laboratory Technician
St Mary's Mukuru Hospital
Nairobi Kenya
01.2018 - 01.2022
- Recording of results, Histology, Immunology, Hematology, Clinical chemistry, Phlebotomy, Biochemistry,team building, communication skills, integrity and record keeping.
Education
Diploma In Medical Laboratory - Health Management And Clinical Assistance
Mount Kenya University
Thika Kenya 07.2017
Secondary Education - Secondary School
St Luke's Lumakanda High School
Lugari Kenya 11.2012
Primary Education - Primary School
Eagles Academy
Eldoret Kenya 11.2008
Skills
Customer Service
Personal Information
- Nationality: KENYAN
- Marital Status: SINGLE
- Religion: CHRISTIAN
References
- Mr Benson, Head of kageni medical clinic, Tharakanithi, 0721714313
- Mr mulwa, Academic department, Mount Kenya University, 0798211601
- Zephania, Medical Officer, Tharakanithi, County, 0723703873
Languages
ENGLISH, KISWAHILI
reading , traveling,swimming,socializing
I like reading because it improves my communication skills,i enjoy swimming since it improves team work. Through socialization am able to relate well with my colleagues by travelling am able to interact with different people and learn different cultures.
Timeline
Customer Service Representative
Call Center International
09.2022 - Current
Laboratory Technician
St Mary's Mukuru Hospital
01.2018 - 01.2022
Laboratory Technician
KAGENI MEDICAL CLINIC
08.2017 - 01.2022
Laboratory Technician
MOI TEACHING AND REFFERAL HOSPITAL
09.2015 - 12.2015
Diploma In Medical Laboratory - Health Management And Clinical Assistance
Mount Kenya University
Secondary Education - Secondary School
St Luke's Lumakanda High School
Primary Education - Primary School
Eagles Academy
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