The desire to work in a highly competitive and dynamic organization, to explore and utilize my professional skills and experience to provide world-class services to the organization with an ultimate goal of enhancing productivity, growth and influencing decisions that reflect well in the organization and for my career advancement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LIFE GUARD
Jumeirah Beach Hotel (Ejadah)
02.2022 - Current
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Attentively monitored swimmers to identify distress.
Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Inspected and tested pool equipment functionality to minimize hazards.
Administered CPR and first-aid following best practices.
Recorded daily activity logs and incident reports for tracking purposes.
Cleared pool areas of debris and hazardous objects to increase safety.
Responded to emergency situations in a timely, efficient manner.
Inspected pools and pools areas for adherence to safety protocols.
Demonstrated rescue techniques and provided first aid in emergency situations.
Provided friendly customer service to guests and addressed concerns.
Gave private lessons to special needs students and taught floating techniques and treading water.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Steward supervisor
ELAF MESHAL AL SALAM
01.2014 - 01.2016
Responsible for establishing and maintaining high sanitation standards in all restaurant and kitchen area
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations
Controlled food costs and managed inventory
Security Guards
QD SBG Qatar
01.2013 - 01.2014
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Responded quickly to emergency situations to assess and deflect issues
Responded quickly to incidents and assessed active situations for security concerns
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
Completed full building and grounds patrols to spot and investigate concerns
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
Waiter
MANGROVE HOTEL KENYA
01.2008 - 01.2011
Prepare all equipment for operational
Folded napkins and prepared silverware sets to provide adequate supply for host station
Used cash registers and credit card machines to cash out customers
Answered customers' questions, recommended items, and recorded order information
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Printed dining checks with total due, collected payment and offered receipts to complete transactions
Education
K.C.S.E -
Lamu Boys Secondary School
01.2003
K.C.S.E -
Lamu Boys Secondary School
01.2003
K.C.P.E -
Lamu Boys Primary School
01.1999
K.C.P.E -
Lamu Boys Primary School
01.1999
Skills
Public Safety
Safety Oversight
Swim Instruction
Physical Fitness
Team Collaboration
Pool Operations
Lifeguard Operations
Safety Training
CPR Certified
Certification
Pool Life Guard Certificate
Preventing Bloodborne and Airborne Pathogens
First Aid/CPR Certified
Supplemental Oxygen Support (HCP BLS)
Health Care Provider BLS (CPR & AED)
Certificate of competency as a Coxswain
Certificate of service Elaf Meshal Al Salam Hotel
Certificate of municipal fire and ambulance service
Certificate of merit old town tournament swimming gala
Certificate of participation radio salaam swimming gala