KHALID FAUZ
Nairobi
Summary
Positive and reliable, with strong sense of responsibility and commitment to ensuring passenger safety and comfort. Possesses comprehensive knowledge of traffic laws and regulations, coupled with excellent navigational skills and clean driving record. Dedicated to providing prompt and efficient service to contribute to overall customer satisfaction. Offering solid foundation of safety awareness and keen ability to navigate efficiently. Brings dedication to learning and adopting best practices for vehicle maintenance and road safety, ensuring reliable and smooth transport. Ready to use and develop navigational skills and time management abilities in Desired Position role. Experienced in providing safe and timely transportation in fast-paced environment. Developed strong communication and problem-solving skills, ensuring smooth and efficient operations. Seeking to transition into new field, leveraging commitment to excellent service and keen eye for detail.
Overview
2
2
years of professional experience
Work History
Car-driver
Almarai
04.2022 - 12.2023
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Reduced fuel consumption by planning optimal routes and driving efficiently.
- Navigated challenging weather conditions safely while maintaining client comfort throughout the journey.
- Handled cash transactions accurately, provided receipts upon request, and maintained proper documentation for accounting purposes.
- Upheld strict confidentiality regarding client information or conversations that occurred during transportation services.
- Maintained accurate logs of deliveries.
- Maintained calm under pressure during high-traffic situations or unexpected occurrences while transporting clients safely to their destinations.
- Adapted quickly to new technologies such as GPS systems or ride-hailing apps for seamless integration into daily duties.
- Developed rapport with regular clients, fostering long-term relationships that contributed to the success of the business.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Stayed up-to-date on traffic patterns and construction projects to avoid delays whenever possible.
- Increased repeat business through exceptional communication skills and friendly demeanor.
- Delivered goods and products to customer on time and in excellent condition.
- Checked in with dispatch service and updated with current location.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for providing exceptional service.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Provided local knowledge to tourists, recommending attractions, restaurants, and accommodations based on their preferences.
- Collaborated closely with dispatchers to optimize scheduling, route planning, and overall efficiency of operations.
- Enhanced company reputation with punctual pickups, drop-offs, and professional conduct during all interactions with clients.
- Assisted elderly or disabled passengers with entering/exiting vehicles or any other required accommodations for comfortable travel experiences.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of personal belongings.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Certificate Of Licens - Drama
AA Driving
Kisumu01.2017
Skills
- Vehicle Maintenance
- Traffic laws knowledge
- Punctuality
- Safety Requirements
- Basic vehicle repairs
- GPS Navigation
- Passenger Safety
- Driving in Adverse Conditions
- Fueling
- Fare collection
- Route Planning
- Safety Regulations
- Manual transmission operation
- Defensive Driving
- Fuel Efficiency
- Inclement weather driving
- Accident Prevention
- Safe driving techniques
- Load securing
- Strong driving record
- Preventive maintenance facilitation
- Trip manifests
- Passenger transport
- Traffic law compliance
Timeline
Car-driver
Almarai
04.2022 - 12.2023
Certificate Of Licens - Drama
AA Driving
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