I am a customer service profession, driven with desire to satisfy and objectively surpass customer expectations in the given economy. Learned to build teamwork and team spirits that with time have assisted in developing listening and communication skills for both internal and external customers.
Good in dispute resolution employing techniques in negotiation to nurture a business win-win solution. With a Health background being, I am a dependable expert with proven ability to design health education campaigns and programs to raise awareness of health issues.
Posses experience in assessing need for health education and developing strategies to promote health and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support health initiatives, Through this I have interacted and engaged in various community and societies with dynamic character and expectations in service delivery. Thus possess a large spectrum on customer service and expectation. Am eager to utilize communication and interpersonal skills, in a customer service role.
Communication
Customer Service
Problem Solving
Teamwork
Documentation
Incident Reporting
Call Management
Active Listening
Problem-solving abilities
Complaint resolution