KHADIJA TAHLIL ABDI
Nairobi, Nairobi Province,30
Overview
4
4
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Call Centre Assistant
The International Committee of the Red Cross
Nairobi, Kenya
05.2020 - Current
The responsibilities I was engaged in encompass and are not confined to;
- Gathering and recording qualitative feedback from beneficiaries for subsequent action by relevant departments.
- Offering feedback on the condition of emergency intervention.
- Translating Somali scripts to English and vice versa.
Education
Master of Arts - Armed Conflict and Peace Studies
University of Nairobi
Nairobi, Kenya 01.2022 - Current
Bachelor of Arts - Conflict & Peace Studies, Political Science
University of Nairobi
Nairobi 10.2018 - 12.2021
Don Bosco Secondary School -
Don Bosco Secondary School
Nairobi 01.2014 - 12.2017
Skills
- Data Management: Experience in data verification, monitoring, and entry, with a focus on ensuring data quality and compliance
- Proficiency in MS Office Suite: Skilled in MS Word, Excel, and PowerPoint for managing and processing data
- Multilingual Communication: Fluent in English, Somali, and Swahili (spoken and written)
- Data Protection and Confidentiality: Familiar with handling sensitive information within a humanitarian context and maintaining high levels of confidentiality
- Research Design and Execution: Trained in designing research and executing diverse methodologies during seminars and in my academic background
References
Provided upon request.
Attributes
- Can work in a group.
- Hardworking and goal oriented.
- Disciplined, on time and flexible.
Timeline
Master of Arts - Armed Conflict and Peace Studies
University of Nairobi
01.2022 - Current
Call Centre Assistant
The International Committee of the Red Cross
05.2020 - Current
Bachelor of Arts - Conflict & Peace Studies, Political Science
University of Nairobi
10.2018 - 12.2021
Don Bosco Secondary School -
Don Bosco Secondary School
01.2014 - 12.2017
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