KEZIAH MORAA MAIRURA
Nairobi
Summary
A dedicated, self-driven, and service-oriented professional with strong experience in hospitality, administration, personal assistance, and customer service. Skilled in organizing events, hosting guests, managing calendars, coordinating logistics, and maintaining efficient office and hospitality environments. Known for professionalism, integrity, attention to detail, and the ability to build meaningful relationships while delivering high-quality service.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Lifeway Global
01.2023 - 11.2025
- Managed daily schedules, calendar planning, and appointment coordination.
- Organized Zoom meetings, ministry gatherings, and administrative workflows.
- Prepared official communication, reports, and maintained organized filing systems.
- Supported leaders in ministry and organizational activities through planning and task coordination.
- Handled travel arrangements, reminders, and follow-ups to ensure smooth operations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Hospitality Staff
Lifeway Global
01.2021 - 01.2023
- Managed guest hosting, check-ins, and reception for conferences, and trainings.
- Coordinated hospitality logistics including room setups, dining arrangements, and refreshments.
- Ensured a warm, welcoming, and professional environment for all guests.
- Handled guest inquiries, guided visitors, and offered on-site support during events.
- Maintained clean, organized hospitality spaces and ensured all amenities were in place.
- Supported administrative tasks including attendance tracking, reporting, and event documentation.
- Assisted in planning and preparing for ministry gatherings, leadership meetings, and internal events.
Receptionist / Dental Assistant
Dent-Options, Dr. L.K. Wanyama
04.2017 - 07.2017
- Welcomed and assisted patients at the reception.
- Managed calls, appointments, and patient follow-ups.
- Handled payments and updated financial records.
- Managed emails and maintained patient files.
- Ensured the reception area was always neat and presentable.
- Prepared patients for procedures and ensured comfort.
- Set up materials and instruments required for treatment.
- Cleaned, disinfected, and sterilized dental tools.
- Maintained hygiene and readiness of treatment rooms.
Security Receptionist
Riley Falcon Security Ltd
08.2016 - 02.2017
- Welcomed and directed visitors politely and professionally.
- Handled incoming calls and ensured messages reached the right departments.
- Monitored visitor movement and maintained reception security.
- Issued visitor passes when required.
- Maintained a clean, neat, and organized reception area.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
Attachment
Nairobi Water and Sewerage Company Limited
11.2015 - 02.2016
- Verified and processed invoices for payment.
- Received, recorded, and organized incoming invoices and delivery notes.
- Managed financial data using the Smart Management Information System (SMIS).
- Used Excel spreadsheets for reporting and analysis.
- Filed and managed medical and financial documents.
- Corrected misposted and uncredited invoices.
- Drafted internal memos and official letters.
- Prepared payment vouchers and remittance advice.
- Conducted accounts reconciliation and consolidated financial reports.
Education
Advanced Diploma - Project Management
Kenya Institute of Project Management
Diploma - Business Management & Administration
Thika Institute of Business Studies
Kenya Certificate of Secondary Education (KCSE) - undefined
The Komarock School
01.2013
Skills
Strong communication skills
Client relations management
Commitment to customer satisfaction
Office administration
Proficient in Microsoft Word and Excel
Organized with attention to detail
Time management
Expense management
Travel coordination( Flight booking and Visa applications)
Team collaboration
Discretion and confidentiality
Schedule management
References
- Mr. John Diba, Director at Lifeway Global, 0725302169, dibah@lifewayglobal.org, P.O Box 35032-00200
- Jasper, Motanya, Head of Security Department, 0724 255 724, KCB, P.O. Box 48400 - 00100
- Mr. Benson, Nyamwaka, benosie83@gmail.com, 0722 313 426, Nairobi Water and Sewerage Company, P.O. Box 30656 - 00100
- Mr. Anthony, Head of Business Department, 0727 510 365, Thika Institute of Business Studies, P.O. Box 321, Thika, 01000
Timeline
Personal Assistant
Lifeway Global
01.2023 - 11.2025
Hospitality Staff
Lifeway Global
01.2021 - 01.2023
Receptionist / Dental Assistant
Dent-Options, Dr. L.K. Wanyama
04.2017 - 07.2017
Security Receptionist
Riley Falcon Security Ltd
08.2016 - 02.2017
Attachment
Nairobi Water and Sewerage Company Limited
11.2015 - 02.2016
Diploma - Business Management & Administration
Thika Institute of Business Studies
Kenya Certificate of Secondary Education (KCSE) - undefined
The Komarock School
Advanced Diploma - Project Management
Kenya Institute of Project Management