KEVIN NYONGESA
Nairobi
Summary
Dynamic intrapreneur with expertise in revenue growth and market expansion. Proven track record in project management, digital marketing, and data analysis, enhancing client retention and repeat business. Successfully implemented financial controls to ensure accuracy and reduce fraud risk. Skilled in operational efficiency improvements through automation and mentoring junior staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales and Technical Operations Manager
Benvin Solutions Limited
Nairobi
01.2024 - Current
- Prepared comprehensive reports on sales activity, revenue generation, and market penetration for senior management.
- Analysed client project requirements, formulated technical specifications, and provided detailed quotations and execution plans.
- Established and nurtured long-term relationships with key clients to secure repeat business and referrals.
- Oversaw production of marketing materials from concept to distribution while ensuring brand consistency.
- Coordinated setup, programming, and maintenance of procured machines to optimise performance.
- Secured high-quality materials at competitive prices through effective supplier coordination, enhancing supply chain efficiency.
- Maintained high standards for products and services by overseeing quality control processes.
- Arranged hardware and software upgrades to sustain technological capabilities.
- Mentored junior staff on best practices, fostering professional development within the technical team.
Chief Accountant
Leopard Branding Limited
Nairobi, Kenya
01.2022 - 12.2023
- Implemented internal controls that ensured the accuracy of financial data and minimised fraud risk.
- Automated accounting system enhancements, increasing financial data accuracy, and reducing processing time using Zoho Books.
- Produced monthly and year-end closing statements, financial documents and invoices.
- Trained and mentored junior accounting staff, enhancing their skills and performance in financial management tasks.
- Tracked payments and outstanding invoices on Zoho Books, promptly following up on late payments.
- Resolved discrepancies in financial statements and reports, enhancing overall accuracy.
- Analysed complex tax documents, preparing precise tax returns for company operations.
Customer Service & Administration Officer
Complete Autocentre Ltd
Syokimau
02.2021 - 03.2022
- Fostered strong customer relations, resulting in 150% growth in customer base.
- Resolved customer and stakeholder complaints to improve satisfaction levels.
- Acquired and oriented new customers to broaden service offerings.
- Managed administrative tasks, enhancing operational efficiency.
- Ensured compliance with Human Resource regulations.
- Administered petty cash allocation, maintaining accurate financial records.
- Represented business in stakeholder engagements, strengthening partnerships.
- Analysed business processes, creating Business Process Maps to optimise operations.
Business Support Officer
Guiderig Solutions Limited
Nairobi
11.2018 - 02.2021
- Handled custom requests for key clients, improving satisfaction and loyalty.
- Managed the customer onboarding process, creating training materials to facilitate a smoother acquisition.
- Prospected and pitched to new clients, expanding business opportunities.
- Executed logistics for event projects, ensuring seamless operations and client satisfaction.
- Managed social media pages to increase engagement and brand visibility.
- Created marketing materials and distributed office documents efficiently.
- Conducted product review sessions and brainstorms to identify improvement areas.
- Maintained office arrangement and hygiene to promote a productive environment.
- Coordinated travel arrangements for management and staff, including itineraries, accommodations, and transportation during client events.
Administration & Finance Executive
Benvin Solutions Limited
Nairobi
01.2016 - 10.2018
- Ensured accurate statutory monthly and yearly financial returns while maintaining the company's finances.
- Facilitated daily cash record maintenance to uphold financial integrity.
- Introduced and managed Zoho Books and Zoho CRM to optimise operational efficiency.
- Secured and managed a key client, contributing 80% of the company's revenue in 2020.
- Acquired new clients through targeted social media strategies, enhancing revenue streams.
- Managed social media pages to boost brand visibility and audience engagement.
- Created and launched a company website, improving online presence and user experience.
- Conducted regular website updates for optimal performance and functionality.
Education
Kenya Certificate of Secondary Education -
Kiambu High School
Kiambu11.2012
Bachelor of Commerce - Finance Option
Kenyatta University
Nairobi04.2019
Skills
- Project management
- Digital marketing
- Data analysis
- Regulatory compliance
- Analytical skills
- Computer proficiency
- Customer service
- Leadership abilities
- Creative problem solving
- Communication expertise
Languages
English
Kiswahili
Online Portfolio
- LinkedIn Profile Link (Kevin Nyongesa)
Hobbies and Interests
- Chess
- Socializing
- Travel
- DIY Projects
References
- Jane Makumi, Benvin Solutions Limited, jane@benvinsolutions.com, +254722420483
- Tracy Mwangi, Guiderig Solutions Limited, tracy@gig.co.ke, +254705910900
- Shelmith Mugoh, Complete Autocentre Ltd, info@completeauto.co.ke, +254727925179
Certification
- International Computer Driving Licence (ICDL), by ICDL Africa, 2013
- What is Social?, by Coursera, 2018
- Zoho Finance, by Zoho Corporation, 2026 (Ongoing)
Timeline
Sales and Technical Operations Manager
Benvin Solutions Limited
01.2024 - Current
Chief Accountant
Leopard Branding Limited
01.2022 - 12.2023
Customer Service & Administration Officer
Complete Autocentre Ltd
02.2021 - 03.2022
Business Support Officer
Guiderig Solutions Limited
11.2018 - 02.2021
Administration & Finance Executive
Benvin Solutions Limited
01.2016 - 10.2018
Kenya Certificate of Secondary Education -
Kiambu High School
Bachelor of Commerce - Finance Option
Kenyatta University