Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kevin Nyamongo

Data Entry Clerk
Nairobi

Summary

Organized and efficient Data Entry Clerk with 4 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Systematic about entering precise information to support simultanuous operations. Reviews and interprets information on source documents to complete accurate and smooth work. Quickly performs over 10 strokes per hour with below-average error rates.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work History

Customer Service Specialist

Kenya Technical Trainers College
Nairobi
02.2020 - Current
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Evaluated source documents to locate needed information.
  • Added documents to file records and created new records to support filing needs.
  • Accurately handled data entry for 20 clients into company-based software.
  • Coded and processed applications into required electronic formats.
  • Process all incoming Excel (Macro and Non-Macro) orders.
  • Format Excel orders as needed.
  • Process incoming paper orders from both Consumer and Business Gift Division in a timely manner to meeting demanding deadlines.
  • Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards.
  • Monitor and maintain business and product knowledge information by utilizing all available resources.
  • Processing Special Projects for various departments throughout th e company.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Data Entry Intern

Nairobi Industrial Technology Park
Nairobi
03.2018 - 01.2020
  • Evaluated source documents to locate needed information.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Coded and processed applications into required electronic formats.
  • Delivered services to customer locations within specific timeframes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.

Education

Bachelor of Science - Electrical And Electronics Engineering

Jomo Kenyatta University of Agriculture And Tech
Kenya
05.2012 - 11.2017

High School Diploma -

Kiambu High School
Nairobi, Kenya
02.2008 - 11.2011

Skills

    Telephone etiquette

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Timeline

Customer Service Specialist

Kenya Technical Trainers College
02.2020 - Current

Data Entry Intern

Nairobi Industrial Technology Park
03.2018 - 01.2020

Bachelor of Science - Electrical And Electronics Engineering

Jomo Kenyatta University of Agriculture And Tech
05.2012 - 11.2017

High School Diploma -

Kiambu High School
02.2008 - 11.2011
Kevin NyamongoData Entry Clerk