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KEVIN MACHARIA
Sales Assistant
Summary
A customer care sales and human resource in order to leverage highly successful 3+ years record and proven ability consistently exceed high client satisfaction
An enthusiastic graduate, result oriented, a fast learner, creative and with the ability to work in fast paced settings with minimal supervision. Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Forecourt Customer Agent
ENOC/EPPCO
DUBAI
10.2020 - Current
- Dispensing of fuel products
- Handling customer payment and transactions
- Assisting and asking customers with their car needs
- Assisting in inventory, stocking shelves and monitoring of oil products
- Selling of extra products and services to customers.
Community Outreach Officer
Center for Community Dialogue (CODE) and INFORMACTION
Nairobi, Nairobi Province
03.2019 - 05.2020
- Educating the community members at the constituency level on matters, democracy social justice, governance, leadership and constitutionalism
- Keeping record of our fieldwork activities and writing reports on our findings and for our organization
- Developing and implementing the organization's communication strategy which included, preparing a wide range of written materials, presentation, documentaries, short films and videos for our audiences
- Assisting technical teams to package and disseminate materials to facilitate replication and learning during our fieldwork and case study researches.
- Increased community engagement by organizing and conducting outreach events.
Aluminium Fitter/Supervisor
AL-ghurair aluminium - QATAR
Qatar, Qatar
10.2014 - 12.2018
- Install siding and cladding products according to specifications and building codes
- Install flashing and standard metals
- Site fabrication
- Read blueprints or work order specification to determine layout and installation.
- Applied strong problem-solving skills to address unexpected challenges that arose during the fitting process.
- Supported a positive work environment by fostering collaboration, sharing knowledge, and assisting peers as needed.
Disc Jockey
Tribeca club Nairobi
Nairobi, Nairobi Province
11.2013 - 07.2014
- Play music and recordings in parties and events
- Supply music and sound system.
- Prepared music daily stories to discuss during broadcasts.
- Demonstrated adaptability in performing under varying conditions, from small intimate gatherings to large-scale festivals.
- Cultivated strong relationships with venue owners and managers, leading to increased booking opportunities.
Cashier
Gilgoes bar and restaurant KENYA
Nairobi, Nairobi Province
02.2013 - 10.2013
- Manage cash and sales transactions
- Improving customer satisfaction
- Reporting to restaurant manager
- Answering to inquiries.
Education
Disc jockey art - Alpha Theta Certification Program
MOB DJS
Nairobi, 30 03.2013 - 08.2013
Certificate in computer information and Technology - undefined
Rehoboth Computer training Centre
Kenya certificate of secondary education (KCSE) - undefined
Naivasha high school
Kenya certificate of secondary education (KCSE) - undefined
royal bells primary school
Kenya certificate of primary education(KCPE) - undefined
Set Green Hill Academy
Disc jockey art - undefined
MOB DJS
Certificate in computer information and Technology - undefined
Rehoboth Computer training Centre
Kenya certificate of secondary education (KCSE) - undefined
Naivasha high school
Kenya certificate of secondary education (KCSE) - undefined
royal bells primary school
Kenya certificate of primary education(KCPE) - undefined
Set Green Hill Academy
Skills
Excellent communication interpersonal and persuasive skills
Ability to relate to (and work with) people from all different background
Ability to deal with difficult individuals in a polite professional manner
Always keeping in mind the catchphrase: the customer is always right
Safe Driving
Patience and composure
Customer Service
Cash Handling
Customer Complaint Resolution
Complaint Handling
Customer satisfaction measurement
Personal Information
- Date of Birth: 02/23/1993
- Gender: MALE
- Nationality: KENYAN
- Marital Status: ENGAGED
Interests
Traveling
Community involvement
Timeline
Forecourt Customer Agent
ENOC/EPPCO
10.2020 - Current
Community Outreach Officer
Center for Community Dialogue (CODE) and INFORMACTION
03.2019 - 05.2020
Aluminium Fitter/Supervisor
AL-ghurair aluminium - QATAR
10.2014 - 12.2018
Disc Jockey
Tribeca club Nairobi
11.2013 - 07.2014
Disc jockey art - Alpha Theta Certification Program
MOB DJS
03.2013 - 08.2013
Cashier
Gilgoes bar and restaurant KENYA
02.2013 - 10.2013
Certificate in computer information and Technology - undefined
Rehoboth Computer training Centre
Kenya certificate of secondary education (KCSE) - undefined
Naivasha high school
Kenya certificate of secondary education (KCSE) - undefined
royal bells primary school
Kenya certificate of primary education(KCPE) - undefined
Set Green Hill Academy
Disc jockey art - undefined
MOB DJS
Certificate in computer information and Technology - undefined
Rehoboth Computer training Centre
Kenya certificate of secondary education (KCSE) - undefined
Naivasha high school
Kenya certificate of secondary education (KCSE) - undefined
royal bells primary school
Kenya certificate of primary education(KCPE) - undefined
Set Green Hill Academy
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