KENNETH MUIRURI KARIUKI

Dynamic and results-oriented general manager with over 10 years of extensive experience in leadership, operational excellence, and strategic decision-making in the fast-paced food and hospitality industry. Recognized for exceptional skills in budgeting, financial management, inventory optimization, staff training, and building highly motivated teams to deliver superior customer service. Demonstrated ability to implement innovative strategies that drive sales growth, reduce operational costs, and enhance customer satisfaction. Strong organizational and time management skills ensure seamless daily operations while maintaining high standards of quality and compliance.

• Leadership and People Management: Proven ability to lead, mentor, and inspire diverse teams to achieve and exceed business objectives.
• Budgeting and Financial Oversight: Skilled in preparing, managing, and optimizing budgets to maximize profitability and operational efficiency.
• Inventory Control and Supply Chain Management: Expertise in implementing inventory management systems to reduce waste, minimize costs, and ensure consistent stock availability.
• Strategic Planning and Execution: Adept at developing and executing operational strategies to achieve long-term business goals.
• Time Management and Prioritization: Effectively balancing competing priorities to deliver results in high-pressure environments.
• Customer Service Excellence: Dedicated to enhancing the customer experience through high-quality service and proactive problem resolution.
• Vendor Management and Negotiation: Strong relationships with vendors to secure favorable terms and ensure the timely delivery of supplies.
• Training and Development: Experienced in conducting employee training programs to improve skills, performance, and engagement.
• Increased store profitability by 20% through effective budget allocation and cost optimization.
• Recognized as a top-performing general manager for achieving consistent sales growth.
• Successfully reduced inventory losses by implementing robust stock management procedures.
• Developed and led training initiatives that improved employee performance and customer satisfaction scores.