Dynamic business development specialist offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Account Manager-Hospitality
Diversey East and Central Africa LTD
7 2019 - Current
Conduct sales of hygiene chemicals for the hospitality industry with a particular emphasis on high end facilities
Conduct regular business reviews, plan meetings with top and emerging customers and maintain existing ones
Follow the trends in the market to contribute to research and development amidst a first changing landscape
Manage the hospitality sales team to ensure target achievement, customer support, technical service as well as account retention
Increase client satisfaction by building strong relationships and addressing their needs promptly
Maintain high client retention rate by providing exceptional customer service and anticipating client needs
Collaborate with sales team to identify potential upsell opportunities and expand client base
Provide comprehensive reporting on account performance,to make data-driven decisions about future investments
Sales Team Leader
Sonangol Petroleum Ltd
12.2017 - 06.2019
Coordinating the activities of the sales representatives in various regions and ensuring they are meeting and exceeding the set targets
Conduct sales of bulk LPG gas and automotive diesel to potential consumers in the market
Formulate and implement promotional activities, enlarge product sales market and achieve expected sales targets, conduct marketing intelligence and advise on competitor's activities
Develop and maintain the new customers.Conduct regular business review and planning meetings with top and emerging customers
Direct sales representative
West African Seasoning Co Ltd
06.2014 - 12.2017
Introduction of Japan Brand Ajinomoto food seasoning into the market
Establish sales networks for easy movement of Ajinomoto seasoning in the market
Identify, recruit and bring on board new retail chains, wholesale and distributors
Conduct regular business review and planning meetings with top and emerging Ajinomoto customers
Develop and maintain the new customers
Formulate and implement promotional activities to enlarge product sales market and achieve expected sales targets
Constant communication and interaction with Ajinomoto customers to ensure customer satisfaction
Assist in marketing activities such as tradeshows, campaigns and other promotional activities
Auditor
Eurisk Consulting Kenya ltd
03.2014 - 06.2014
Ensure there is a proper system of documentation of audit test work and working papers in line with established international standards
Review the Institute wide utilization of resources and provide assurance on their optimal use
Prepare detailed reports on audit findings and make recommendations to improve the institute's operations
Follow up on findings and recommendations agreed on during the internal and external audits to ensure their implementation
Conduct investigations and special projects where applicable
Supervisor
Safe Energy Kenya Ltd
01.2014 - 03.2014
Coordinating the activities of the sales representatives in various regions and ensuring they are meeting and exceeding the set targets
Ground introduction of composite gas cylinders into the market
Formulate and implement promotional activities, enlarge product sales market and achieve expected sales targets, conduct marketing intelligence and advise on competitor's activities
Conduct regular business review and planning meetings with top and emerging customers
Develop and maintain the new customers
Marketing Intern
Stan consulting Group
07.2013 - 08.2013
Ground marketing of the minute maid brand of juices to the retailers
Consumer sensitization of the minute maid brand of juices
Generation of orders for the juices
Market research on the consumer's knowledge about the juices
Market study on the availability of the juices in different regions
Quality Intern
Quality Department, East African Breweries Ltd (EABL)
07.2012 - 09.2012
Beer quality analysis
Effluent treatment and water quality analysis
Brewing and mashing process
Raw materials analysis
Education
Master of Science - Management And Organizational Development
United States International University-Africa
Nairobi, Nairobi Province
01.2024 - Current
Bachelor of Science - Chemistry
The University of Nairobi
04.2009 - 05.2013
Certified Public Accountant (CPA) - undefined
Strathmore University
01.2008 - 05.2011
Skills
Account Management
Teamwork and Collaboration
Business Development
Project Management
Client Relationship Management
Account development
Relationship building and management
Market forecasting
Business development and planning
Certification
CPA, Certified Public Accountant
References
Mr. Kenton Mukanzi, Export Sales Manager, Diversey East and Central Africa Ltd, 0725384088, KMukanzi@solenis.com
Mr. Kennedy Mwangi, PPMS-Brewing Lead, East African Breweries Ltd, 0735899846, Kennedy.mwangi@diageo.com
Personal Information
Date of Birth: 07/08/90
Nationality: Kenyan
Marital Status: Married
Timeline
Master of Science - Management And Organizational Development
United States International University-Africa
01.2024 - Current
Sales Team Leader
Sonangol Petroleum Ltd
12.2017 - 06.2019
Direct sales representative
West African Seasoning Co Ltd
06.2014 - 12.2017
Auditor
Eurisk Consulting Kenya ltd
03.2014 - 06.2014
Supervisor
Safe Energy Kenya Ltd
01.2014 - 03.2014
Marketing Intern
Stan consulting Group
07.2013 - 08.2013
Quality Intern
Quality Department, East African Breweries Ltd (EABL)
07.2012 - 09.2012
Bachelor of Science - Chemistry
The University of Nairobi
04.2009 - 05.2013
Certified Public Accountant (CPA) - undefined
Strathmore University
01.2008 - 05.2011
CPA, Certified Public Accountant
Account Manager-Hospitality
Diversey East and Central Africa LTD
7 2019 - Current
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