KENNETH KENDAGOR
Eldoret,Kenya
Summary
Resourceful ICT Technician known for high productivity and efficient task completion. Skilled in network troubleshooting, software installation, and hardware maintenance. Excel in problem-solving, communication, and time management to deliver solutions that meet user needs. Committed to staying current with technological advancements to support and enhance organizational IT infrastructure.
Overview
7
7
years of professional experience
Work History
WEB DEVELOPER
FIVERR
eldoret, Kenya
01.2024 - Current
- Developed web applications using HTML, CSS, JavaScript and jQuery.
- Created custom WordPress themes from scratch.
- Managed content updates on websites using CMS platforms like WordPress or Drupal.
- Implemented front-end development using HTML, CSS, and JavaScript to create visually appealing web pages.
ENUMERATOR
KENYA CLIMATE SMART AGRICULTURAL PROJECT
01.2023 - 03.2023
- Gathered information on respondents' age, income, education level, occupation, and other personal characteristics.
- Verified accuracy of survey responses by double-checking data with interviewees.
- Compiled collected data into a database for analysis.
- Maintained accurate records of all activities related to the enumeration process.
CLERK
INDEPENDENT ELECTORAL AND BOUNDARY COMMISSION
10.2021 - 11.2021
- Organized and maintained filing systems for confidential documents.
- Created memos, letters, emails, reports, presentations as requested by management.
- Scanned documents into digital formats ensuring accuracy of content.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
IT ASSISTANT
KENYA REVENUE AUTHORITY
01.2020 - 01.2021
- Provided technical support to staff and customers in person, over the phone, and via email.
- Resolved printer, scanner, fax machine related problems.
- Managed inventory of IT equipment including laptops, desktops, phones.
- Troubleshooted internet connectivity issues on both wired and wireless networks.
- Set up and configured system user hardware and software applications.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
ICT intern
NATIONAL HOSPITAL INSURANCE FUND
05.2018 - 08.2018
- Gathered data for market research projects and analyzed findings to make recommendations.
- Created content for website pages, blog posts, and other online platforms.
- Collaborated with team members to create a comprehensive social media strategy.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Tested software applications prior to release and identified issues requiring resolution.
Education
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY
UNIVERSITY OF KABIANGA
Kericho03-2021
CCNA -
D21 COLLEGE
Eldoret01-2020
CERTIFICATE -
ROYAL COLLEGE
Eldoret01.2014
KENYA CERTIFICATE OF SECONDARY EDUCATION -
ST.PATRICK'S HIGH SCHOOL - ITEN
Iten01.2013
KENYA CERTIFICATE OF PRIMARY EDUCATION -
MOSORIOT JUNIOR ACADEMY
Nandi01.2009
Skills
- Helpdesk operations
- VoIP Systems
- Network monitoring
- Application support
- Computer hardware repair
- Web development
- Hardware Installation
- Server maintenance
- Software configuration
- Operating systems
References
- JAMES KOMEN, HUMAN RESOURCE MANAGER, hrjameskomen@kra.go.ke, +254710 486112, KENYA REVENUE AUTHORITY
- Martin, Miyumo, ICT SUPERVISOR, Martinmiyumo@kra.go.ke, +254734552489, KENYA REVENUE AUTHORITY
- Dan, Bargei, Accountant, Rodasaconsultants@gmail.com, +254796320741, RODASA CONSULTANTS
Languages
Swahili
First Language
English
Proficient (C2)
C2
Timeline
WEB DEVELOPER
FIVERR
01.2024 - Current
ENUMERATOR
KENYA CLIMATE SMART AGRICULTURAL PROJECT
01.2023 - 03.2023
CLERK
INDEPENDENT ELECTORAL AND BOUNDARY COMMISSION
10.2021 - 11.2021
IT ASSISTANT
KENYA REVENUE AUTHORITY
01.2020 - 01.2021
ICT intern
NATIONAL HOSPITAL INSURANCE FUND
05.2018 - 08.2018
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY
UNIVERSITY OF KABIANGA
CCNA -
D21 COLLEGE
CERTIFICATE -
ROYAL COLLEGE
KENYA CERTIFICATE OF SECONDARY EDUCATION -
ST.PATRICK'S HIGH SCHOOL - ITEN
KENYA CERTIFICATE OF PRIMARY EDUCATION -
MOSORIOT JUNIOR ACADEMY
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