Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Wanguo

Ruiru

Summary

Hospitality professional with proven track record in bar management and customer service excellence. Skilled in creating welcoming atmosphere and delivering high-quality beverages to guests. Known for teamwork, adaptability, and strong commitment to achieving outstanding results. Reliable and attentive with focus on maintaining high standards of service.

Overview

6
6
years of professional experience
1
1
Language

Work History

Bar Steward

Carnival Cruise Lines
10.2024 - Current
  • Maintained impeccable cleanliness and organization of guest and crew bar areas, adhering strictly to USPH and HACCP regulations.
  • Set up, cleaned, and broke down multiple bars, ensuring all equipment and workstations were hygienic, fully stocked, and ready for service.
  • Assisted bartenders with preparation of garnishes, juices, and bar ingredients, ensuring smooth and efficient beverage service.
  • Transported supplies and materials between pantries, galleys, and service areas while ensuring minimal disruption to guest spaces.
  • Washed, polished, and sanitized all glassware, chinaware, and silverware, ensuring readiness and presentation standards.
  • Managed bar cleaning supplies and chemicals in line with public health and safety protocols; maintained proper inventory of products.
  • Emptied trash bins, mopped floors, and ensured all bar and pantry areas remained hazard-free and sanitary throughout the shift.
  • Delivered bar requisitions from provision areas efficiently and discreetly, preserving guest experience.
  • Partnered with Food & Beverage leadership during internal and external inspections, achieving a perfect 100% USPH score during October 2024 inspection aboard Carnival Magic.
  • Promoted teamwork and positive morale by demonstrating dependability, enthusiasm, and readiness to assist coworkers across departments.

Galley Attendant

Carnival Cruise Line
12.2023 - Current
  • Wash, rinse and sanitize dishes, pots, pans, and all other galley utensils.
  • Operate various cleaning equipment. Clean all kitchen equipment and machines.
  • Handle and dispose of chemicals and food waste.
  • Complete all other duties assigned by chefs.
  • Participate in all safety drills and training as scheduled.

Kitchen Steward

Koko Networks
09.2021 - 11.2023
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Drained, stacked and dried items after washing.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Washed utensils, cookware, dishes and trays.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Cleaned and maintained floors and walls in kitchen and dishwashing area, reducing falls among staff members.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards. Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.

Kitchen Steward

Fahari Restaurant
11.2020 - 08.2021
  • Drained, stacked and dried items after washing.
  • Washed utensils, cookware, dishes and trays.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.

Student Intern

EMORY HOTEL
07.2019 - 10.2020
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
  • Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
  • Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Conducted 50 property inspections nightly to verify staff efficiency and exceptional guest accommodations.
  • Maintained positive lobby presence, pleasantly greeting guests and employees.

Education

Associate of Arts - Diploma In Catering And Accommodation Management :

Nairobi Institute of Business Studies
Nairobi
04.2001 -

Skills

  • Public Health Compliance
  • Sanitation & Hygiene
  • Team Collaboration
  • Attention to Detail
  • Bar Support
  • Inventory & Stocking
  • Guest Service Orientation
  • Physical Stamina & Reliability
  • Adaptability in Fast-Paced Environments

Timeline

Bar Steward

Carnival Cruise Lines
10.2024 - Current

Galley Attendant

Carnival Cruise Line
12.2023 - Current

Kitchen Steward

Koko Networks
09.2021 - 11.2023

Kitchen Steward

Fahari Restaurant
11.2020 - 08.2021

Student Intern

EMORY HOTEL
07.2019 - 10.2020

Associate of Arts - Diploma In Catering And Accommodation Management :

Nairobi Institute of Business Studies
04.2001 -

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