KENNEDY NJIIRI

• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
• Discussed issues with team members to provide resolution and apply best practices.
• Translated customer requirements into written use cases.

• Monitored systems in operation and input commands to troubleshoot areas.
• Patched software and installed new versions to eliminate security problems and protect data.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Performed tests of functionality, security and performance of different workstations and devices.

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• Trained and supported end-users with software, hardware and network standards and use processes.
• Proven ability to learn quickly and adapt to new situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.