KENNEDY MUANGE

• Managing the entire project lifecycle for smart meter grid installations and associated solution deployment, integration, planning, scheduling, execution, and monitoring.
• Developing and maintaining detailed project plans, including timelines, resource allocation, and risk assessments.
• Ensuring contracts/MSAs are in place to cover project implementation services being delivered.
• Guiding and training customers on data collection using Kobo Toolbox and Google Forms.
• Ensuring alignment between the customer and project personnel on the work, schedule, costs, and results of the project services.
• Identifying opportunities to improve upon budget, project, and economic outcomes.
• Establish requirements for internal, customer, and third-party contractor resource support for projects.
• Maintained a safe working environment by enforcing safety protocols and providing ongoing staff training on proper equipment use.
• Identifying the right stakeholders, defining their roles and responsibilities on the project, and ensuring they are understood.
• Keeping third-party contractors accountable to ensure compliance with the company's Master Service Agreements (MSAs) and Statements of Work (SOWs).
• Guiding the configuration of grid management software for data monitoring, billing, and customer management.
• Understanding project requirements and success criteria, and ensuring there is a sufficient plan in place for delivery.
• Identifying, assessing, and mitigating project risks and changes, while maintaining project scope.
• Guiding customers through the system installation process, ensuring proper meter configuration, placement, installation, and data collection accuracy.
• Implementing and continuously improving standardised templates and processes to ensure consistently repeatable, high-quality execution.
• Project periodic review and REX (Return of Experience).
• Coordinating warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs, or replacements.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Met with customers to discuss service needs and offer available solutions.

Solar Projects Development and Installation;

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Coordinated material procurement and required services for projects within budget requirements.
• Created initial project proposals and collaborated with financial partners to develop financing model options that assist clients in decision-making and investment evaluation.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Lead project teams in the execution of [6MW Solar Plants] across region (Kenya, Uganda & Tanzania) ensuring alignment with organizational goals and client expectations.
• Developed detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
• Coordinated with stakeholders to define project scope, objectives, and deliverables.
• Monitored project progress, identify potential issues, and implement corrective actions to keep projects on track.
• Facilitated regular project meetings, status updates, and reporting to senior management and clients.
• Drafted contracts for third-party contractors and monitored their performance against established KPIs.
• Ensured compliance with industry standards and regulatory requirements throughout the project lifecycle.

Ev Projects Development and Charger Installation

• Collaborated with the technical team on EV charger infrastructure projects, including site surveys, development of preliminary and final designs, and grid capacity evaluations by coordinating with the utility provider to assess feasibility and provide informed recommendations to the client.
• Led project development, oversaw contract negotiations, and managed the installation and configuration of EV chargers.
• Championed and oversaw the development of the E-Charge app, designed to manage the company’s electric vehicle charging infrastructure.
• Liaised with regulatory authorities and service providers to ensure compliance prior to charger installation, and facilitated proper documentation post-installation for review by EPRA.

Professional Achievements

• Successful Project Completion: Led the execution of 6MW solarization projects across three countries over a span of three years, including two depot installations in Tanzania (300kWp) featuring ground-mounted systems and work within ATEX zones—successfully completed three weeks ahead of schedule and 2% under budget.
• Successful Ev Chargers Project Completion: Spearheaded the development, contract negotiations, installation, and configuration of the country’s first DC and AC electric vehicle chargers, with key deployments at Total Hurlingham (50kW DC), Stima Plaza - KPLC (50kW DC), Total Gigiri (44kW AC), Statehouse Nairobi (22kW AC), and three Total Uganda stations installed with 50kW DC chargers.
• Successful Ev Charging Application Development; Championed and oversaw the development of the E-Charge app, designed to manage the company’s electric vehicle charging infrastructure.
• EV Tender Development & Award: Led the development of a KPLC tender involving the supply of 5 DC chargers, 30 AC chargers, and 3 compact stations, with a total project value exceeding $600,000
• Process Improvement: Implemented new project management processes that reduced project cycle time by 10% and improved on-time delivery rate from 60% to 90%.
• Cross-Functional Team Leadership: Managed a cross-functional team of 15 members across East Africa region concurrently to deliver service stations solarization, enhancing collaboration and communication, which increased overall team productivity.
• Technology Integration: Spearheaded the integration of a new project management software across the organization, resulting in a 40% reduction in time spent on administrative tasks and a 15% increase in project tracking accuracy

• Championed employee training initiatives focused on enhancing technical skills, and promoting best practices across the organisation.
• Lead the IT department in developing and executing IT strategies that support business objectives, and drive operational efficiency.
• Conducted regular system audits and assessments to identify vulnerabilities and implement remediation measures to enhance security posture.
• Managed a team of IT professionals, including systems administrators, network engineers, and helpdesk staff, to ensure the effective delivery of IT services and support.
• Oversee the implementation and maintenance of IT infrastructure, including servers, networks, and cloud services, to ensure reliability, scalability, and security.
• Developed and managed the IT budget, including forecasting, cost optimisation, and procurement, to align with organisational goals and financial objectives.
• Data management and ICT oversight.
• Collaborated with key stakeholders to identify IT needs, prioritise projects, and deliver IT solutions that meet business requirements.
• Implemented and maintained cybersecurity measures and policies to protect the organisation's data and systems from cyber threats and breaches.
• Drove continuous improvement initiatives to enhance IT processes, systems, and services, leveraging emerging technologies and best practices.
• Foresee all ongoing IT projects.

• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Identified and resolved risks to minimize project disruption.
• Played an integral role in the development and implementation of project quality assurance measures, resulting in improved outcomes and greater client satisfaction.
• Led team meetings to assess project progress and plan appropriately to meet delivery targets.
• Assisted in the planning and execution of 200Kwp Solar Service Stations Plant for Total kenya.
• Supported project managers in developing project schedules, budgets, and resource plans.
• Conducted project status reviews, prepared progress reports, and communicated updates to stakeholders.
• Managed project documentation and maintained accurate records throughout the project lifecycle.

• Update and manage ERP system to ensure it provides company with proper business solutions and accurate results
• Analyze data processing modules and identify areas of enhancements and improvements
• Documentation, change management & running of the company ERP
• Manage engagement risk, project economics, planning and budgeting and accounts receivable
• Active directory management
• Coordinate and manage the organization's use of master files, roles, user views, data control, reporting, and data integrity
• Office Networking configurations - Ip Networking
• Coordinate across Business Administration and system users the creation of new reports, dashboards, analytical tools
• Oversaw development and implementation of improvements to support network operations.
• Enhanced system efficiency with routine maintenance and troubleshooting tasks.

• Coordinated technical training and personal development classes for staff members.
• Communicated regularly with customers concerning data exchange and technology integration.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• With the IT Director, evaluate strategic IT issues including options appraisals and feasibility analysis of proposed projects, collaborating with stakeholders and partners as required to define and deliver.
• Undertake project planning, with the support of the wider team to produce comprehensive and robust project plans.
• Manage and direct the work of internal and any external project teams, where necessary, holding regular project meetings as needed.
• Report project progress against key milestones to IT Committees and produce recommendations for mitigation where timescales or budgets are not being met.
• To be responsible for the performance and security of all relevant IT related systems and services (including networks), monitoring usage and resolving issues
• Support Desk

• The project entails alerting officials of impending droughts and conditions of high water stress in Arid and Semi-Arid lands of Kenya
• It helped the managers and officials to monitor water systems for supply, demand and boreholes functionality in accordance to variables like temperature, time of year and location
• The system includes boreholes/water points reading by help of sensor insight technology in which whenever the water body goes down a drought alert is sent to the officials via message or email for quick response or even when one of the borehole pumps fails, a signal is sent for quick response
• I was involved in the final project implementation life cycle during my attachment program.