Hi, I’m
Kennedy koigi
Pharmaceutical Technologist/health System Manager
Nairobi,Nairobi
Summary
Client-focused Pharmaceutical Sales Representative with 8 years of providing solutions to practitioners. Solid understanding of formulary system and managed care. Consistently meets and exceeds sales goals. Special knowledge of pharmaceuticals drugs. Accomplished Sales Representative with solid sales history and in-depth pharmaceutical marketing experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
13
years of professional experience
1
Certification
Work History
WESSEX PHARMACEUTICALS LTD
Pharmaceutical Sales Representative
08.2023 - Current
Job overview
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Developed and implemented strategically sound business plans and tactical strategies.
- Introduced, demonstrated and sold new products and systems effectively.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs by 30%.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained customer promotional logs for product advertising campaigns.
- Demonstrated products and specific features at customer locations and special events.
EQUITY AFYA BRANCHES
PHARMACEUTICAL TECHNOLOGIST
01.2023 - 07.2023
Job overview
- Overall supervision of pharmacy activities (superintendent)
- Dispensing of both over the counter and prescription only medicines
- Arrangement and organization of drugs in the pharmacy
- Ordering and recording of drugs and other supplies
- Verifying and maintaining information relating to the drugs issues to patient
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
Signature Health Care Limited
LINE MANAGER
01.2016 - 12.2022
Job overview
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Delivered direct feedback to senior management regarding project visibility and status.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Monitored team budgets to keep projects on task and avoid waste.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Evaluated employee performance and provided feedback and training as needed.
- Utilized data analysis tools to identify and resolve production issues.
- Analyzed production data and prepared reports for senior management.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
Focus Pharmaceutical's
Pharmaceutical Technologist
02.2013 - 01.2015
Job overview
- Overall supervision of pharmacy activities (superintendent)
- Dispensing of both over the counter and prescription only medicines
- Supply of drugs to hospitals
- Training new pharmacy technicians and ensuring customer service standards were adequately met
- Ensuring a safe and clean working environment
- Providing assistance to other medical services such as injections, blood pressure and temperature measurements
- Keeping up to date with current pharmacy practice, new drugs and their uses.
Upesi Pharmacy
Pharmaceutical Technologist
03.2011 - 01.2013
Job overview
- Procurement of drugs and other commodities such as packing papers
- Supplying manufactures with cheques and making cash payments
- Checking of drugs that are out of stock
- Dispensing of over-the-counter drugs
- Interpretation and dispensing prescription of medicine
- Providing information and advice regarding drug interactions, side effects, dosage and proper medication storage to customers
- Organizing the pharmacy in an efficient manner to make the identification of products easier and faster
- Liaising with doctors about prescriptions when necessary
- Ensuring medicines are stored appropriately and securely.
Yaya Chemist
Pharmaceutical Trainee
12.2010 - 03.2011
Job overview
- Arrangement of drugs in the shelves
- Dispensing of over-the-counter drugs
- Receiving of drugs from suppliers
- Pricing of drugs
- Greeting, answering and resolving customer's problems
- Collecting and processing of payment of customers from filed prescriptions
- Keeping the pharmacy area clean and organized at all times
- Checking the expiry of drugs from the shelves
- Counting drugs to fill prescriptions and verifying medication is correct before giving it to customers.
Education
Kenya Methodist University
Bachelors of Health Systems Management
01.2017
Nairobi Institute of Business Studies
Diploma in Pharmaceuticals Technology
01.2010
St. Lawrence School and Colleges
Advanced Level Studies
01.2007
Kijabe High School
Ordinary Level Studies
01.2005
Skills
- Analytical mindset and good problem-solving skills
- Excellent communication and active listening skills to ensure that patients and customers understand their medications and how to take them
- Ability to think critically
- Excellent interpersonal skills
- Attention to detail
- Excellent organization skills
- Excellent customer service skills
- Ability to examine and take prescriptions from physicians' instructions
- Ability to handle multiple tasks simultaneously
- Strong numerical skills
- Excellent management skills
- Proficiency in using Microsoft applications effectively
- Business Growth and Retention
Other Positions Held
- Muriranjas District Hospital, Intern, Jan 2011, Feb 2011
- Kikuyu Mission Hospital, Pharmaceutical Trainee, April 2010, July 2010
Membership And Affiliations
Member of the Pharmacy and Poisons Board of Kenya
Career Profile Summary
A certified and dedicated pharmaceutical technologist with experience and success in pharmaceutical services with the ability to efficiently dispense and package prescriptions with utmost accuracy. Bringing forth a background in pharmacology, pharmaceutical marketing and health system management. Proven record in implementing processes that improve overall productivity. Experienced in providing excellent customer service, ensuring client retention and maintaining loyalty.
Tel
+254 720 593 567, 736004130
References
- Dr. Angeline Macharia, Marketing Manager, Sub Saharan Africa, Boerhinger Ingelheim, +971 55 827 3029, angiemacharia@gmail.com
- Mr. Charles Kariuki, Managing Director, Focus Pharmaceuticals LTD, 0722 775916
- Mr. Harrison Etemesi, Administrator, Equity Afya, 0725 444 523, Hetemesi2017@gmail.com
Hobbies and Interests
- Reading
- Networking
- Community development
Affiliations
Health System Management Association (HESMA)
Pharmacy and Poisons Board of Kenya (PPB)
Travelling, Net working, research
I love travelling to new regions to appreciate culture difference
Meeting new people in the pharmaceutical industry as well as other areas
Discovering new drugs or methods of treatment
Certification
Pharmacy and Poisons Board member
Health System Management Association member
Languages
English, Swahili
Native language
Timeline
Pharmaceutical Sales Representative
WESSEX PHARMACEUTICALS LTD
08.2023 - Current
PHARMACEUTICAL TECHNOLOGIST
EQUITY AFYA BRANCHES
01.2023 - 07.2023
LINE MANAGER
Signature Health Care Limited
01.2016 - 12.2022
Pharmaceutical Technologist
Focus Pharmaceutical's
02.2013 - 01.2015
Pharmaceutical Technologist
Upesi Pharmacy
03.2011 - 01.2013
Pharmaceutical Trainee
Yaya Chemist
12.2010 - 03.2011
Kenya Methodist University
Bachelors of Health Systems Management
Nairobi Institute of Business Studies
Diploma in Pharmaceuticals Technology
St. Lawrence School and Colleges
Advanced Level Studies
Kijabe High School
Ordinary Level Studies
Pharmacy and Poisons Board member
Health System Management Association member
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