Kennedy Isiaho
Marketing And Communications
Nairobi
Summary
Marketing professional with over 5 years experience in social media, copywriting, digital marketing, account and project management. Recognized consistently for performance excellence and contributions to success in the marketing industry. Strengths in organization, teamwork and strategy backed by training in communications.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Creative Project Manager
Creative FCB
06.2024 - Current
- Oversee all aspects of creative projects, from concept development to final deliverables.
- Streamline creative project workflows by implementing efficient processes and collaboration tools.
- Collaborate with cross-functional teams to ensure seamless integration of creative elements into larger campaigns or projects.
- Monitor project progress, identified risks and took corrective action as needed.
- Enhance team productivity through effective resource allocation and workload management.
- Manage projects for several accounts such as LG, Bamburi Cement, Co-operative Bank, Basco Paints and Bata.
Account Manager
Zilojo Limited
10.2022 - 06.2024
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Worked on client accounts such Toyota, Suzuki, Yamaha, Hino and iPay Africa
Account Manager
Alternative Agency
09.2021 - 10.2022
- Provided clients with innovative digital strategies and identified revenue opportunities within Agency's client base.
- Developed proposals to meet client objectives, while increasing engagement and brand awareness.
- Liaised internally with internal agency teams to meet project requirements.
- Managed budgets for clients' brand awareness campaigns while meeting client service level commitments.
- Recognized for excellent campaign from global level. Campaign garnered over 6 million impressions within a month.
- Developed and managed on ground activations for Chivas, The Glenlivet and Ballentine's brands.
Community Manager | Copywriter | Account Manager
Dentsu
06.2018 - 09.2021
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Used social listening tools to track consumer engagement and draw conclusions about user data.
- Managed team of 8 to generate original content and moderate online community members.
- Increased customer engagement through social media on both local and international brands such as P&G, Safaricom, Kenya Airports Authority, Roto tanks and Kenchic.
- Wrote advertising copy for online content, whilst adhering to brand identity and personality.
- Notable campaigns worked on include: We Deliver Love - Masoko, Songa na Pampers Pants - Pampers, Boom Boom Pow - Downy and Still Kuku About You - Kenchic.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Executive Assistant to Managing Director
Carat Kenya
01.2018 - 06.2018
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed external contacts for MD and kept track of periodic communication needed for priority contacts.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Wrote reports, executive summaries and newsletters.
Customer Support Agent
Word Music TV
03.2017 - 08.2017
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Produced TV shows geared towards educating children and supporting upcoming artists. Viewership increased by 20%.
- Analyzed and reported social media and online marketing campaign results
- Increased customer engagement through social media
- Curated and segmented editorial content to increase engagement and channel growth
Education
B.A - Communications, Electronic Media
Daystar University
Kenya 08.2013 - 07.2017
Skills
Social media management
Account management
Teamwork and Collaboration
Project Management
Project Planning
Schedule Management
References
Monique Abok,
Senior Business Development Manager - Wowzi
0710 100 043
Sam Gitau
Digital Advertising Analyst - SimbaPay
0722 456 350
Timeline
Creative Project Manager
Creative FCB
06.2024 - Current
Account Manager
Zilojo Limited
10.2022 - 06.2024
Account Manager
Alternative Agency
09.2021 - 10.2022
Community Manager | Copywriter | Account Manager
Dentsu
06.2018 - 09.2021
Executive Assistant to Managing Director
Carat Kenya
01.2018 - 06.2018
Customer Support Agent
Word Music TV
03.2017 - 08.2017
B.A - Communications, Electronic Media
Daystar University
08.2013 - 07.2017
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