Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Hobbies and Interests
References
Languages
Accomplishments
Timeline
Generic

Ken Sonoiya

Nairobi

Summary

Dynamic professional with a proven track record at , excelling in project management and market analysis. Adept at translating complex data into actionable insights, driving client acquisition, and enhancing profitability. Recognized for fostering strategic partnerships and delivering impactful presentations that elevate brand visibility in competitive markets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Graduate Trainee- Grains and Oilseeds

Louis Dreyfus Company (LDC)
Nairobi
11.2023 - Current
  • Worked across various departments within the company namely 1. Commercial desk Grains and Oilseeds 2. Finance and Controlling 3.Trade Execution 4.Industry/Asset
  • Conducted market intelligence and trade flow analysis across East and Central West Africa, identifying growth opportunities and supporting expansion strategies in line with local demand and regional dynamics.
  • Contributed to the development of annual regional sales and marketing plans aligned with strategic objectives and market realities, incorporating forecasts, pricing strategy, and promotional cycles.
  • Partnered with supply chain, sustainability, and marketing teams to ensure unified messaging and brand integrity across trade touchpoints and stakeholder groups
  • Monitored global agri-commodity and ESG trends to identify emerging brand opportunities, proactively contributing insights that helped shape messaging and outreach strategies.
  • Participated in key account planning meetings, offering insights on buyer behavior and regional seasonality to inform joint marketing activities and client relationship strategies
  • Developed and prepared marketing presentations and monthly commercial reviews which helped to build informed decisions that eventually helped build volumes and enhanced the profitability of the regional sales
  • Worked closely with trading teams to collect and interpret consumer behavior data on product preferences, sustainability concerns, and buying trends, using insights to guide product positioning and outreach.
  • Analyzed clients portfolios to forecast their growth through developing new business opportunities and sales channels alongside customer relationships
  • Interpreted trading data and market shifts to support the development of insight-driven communication materials and thought leadership content.
  • Monitoring market trends and news linked to grains and oilseeds markets and examining their impacts on prices and trading techniques
  • Built and maintained strong, brand-aligned relationships with international clients and producers, consistently reflecting our mission and values in every interaction.
  • Assisted with trading and provided client service and team support, including developing and building sales strategies and growth plans for the company
  • Organized data into meaningful insights that could be used by decision makers throughout the organization.
  • Collaborated with stakeholders to create effective strategies for meeting business objectives.
  • Supported internal and external brand communications, including digital presentations, B2B engagement collateral, and sustainability messaging tailored to local market sensitivities.
  • Created reports summarizing data collected from surveys and market research.

Business Development Executive

Serser Millers and Feeds Ltd
Nairobi/Nakuru
09.2022 - Current
  • Company Overview: Leading maize milling and animal feeds production and distribution company in the Rift Valley region in Kenya
  • Conducting market research and identifying potential clients.
  • Cultivating strong relationships with new clients, while maintaining existing client relationships.
  • Collating and maintaining client information in the Customer Relationship Management(CRM) database.
  • Working closely with staff across departments to implement growth strategies.
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Ability to manage multiple projects concurrently and meet deadlines.
  • Identify new business opportunities and partners.
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
  • Leading maize milling and animal feeds production and distribution company in the Rift Valley region in Kenya

Customer Service Representative

K-Fries Limited
Eldoret
02.2019 - 08.2022
  • Company Overview: Fast food company based in Eldoret, Kenya
  • Handling customer inquiries, resolving complaints, and assisting via various delivery channels.
  • Worked with customers to ensure they achieved their desired outcomes and maximized value from a product or service
  • Evaluated and improved the quality of customer service interactions, identified weak areas for enhancement
  • Provided technical support and assistance, troubleshooting software and hardware problems within our digital setup.
  • Trained and developed customer service representatives, designs programs, and assessed training needs.
  • Provided online support: Communicated with consumers using a range of digital channels, such as email, live chat, social media, and messaging applications, to respond to their inquiries, problems, and suggestions
  • Real-Time Interaction: Ensured a seamless digital customer experience by responding quickly to consumer questions and delivering real-time assistance through live chat or instant messaging.
  • Social Media Engagement: Kept an eye on customer feedback, mentions, and direct messages on social media sites and respond as necessary to help the business manage its online reputation.
  • Email correspondence: Responded to client questions and issues via email, being thorough and detailed while keeping a kind and professional demeanor.
  • Managed online business reputation by responding to comments, ratings, and reviews from customers which helped to improve the number of customers by 20% daily from 75 to 90 customers
  • Fast food company based in Eldoret, Kenya

Undergraduate Teaching Assistant

St Lukes Boys Cheptiret
Uasin Gishu
08.2021 - 10.2021
  • Company Overview: County Secondary School
  • Biology Teacher focusing on:
  • Introduction to Biology
  • Branches of Biology
  • Importance of Biology
  • Careers in Biology
  • Binomial Nomenclature
  • Classification
  • General characteristics of organisms
  • The cell
  • Transport in plants and Animals
  • Respiration
  • Gaseous exchange in plants and animals
  • Agricultural Teacher focusing on:
  • Introduction to Agriculture; Agriculture as an art and as a science
  • Branches of Agriculture
  • Farming systems
  • Methods of farming
  • Agroforestry
  • Factors influencing Agriculture
  • Soil profile
  • Performance research and implementation of remedial actions to improve performance
  • County Secondary School

Administrative and Extension Assistant

Ministry of Agriculture, Irrigation and Livestock (In partnership with the World Bank)
Uasin Gishu
05.2021 - 08.2021
  • Company Overview: Government of Kenya
  • Routine management practices on various crops and extension services through farm visitation
  • Disease Mitigation
  • Fertilizer application and performance monitoring
  • Enforcement of agricultural policies and law
  • Distribution of promotional crops by the county which included;(Macadamia nuts,Hass avocadoes(Grafted) and Coffee)
  • Implementation of the KENYA CLIMATE SMART AGRICULTURE PROJECT (KCSAP)
  • Government of Kenya

Education

Bachelor of Science - Agricultural Extension and Education

Moi University
Uasin Gishu, Kenya
08.2022

Skills

  • Project Management
  • Critical Thinking
  • Communication
  • Problem Solving
  • Research
  • Team Building
  • Customer Centricity
  • Client Acquisition
  • Leadership
  • Teamwork
  • Strategic Partnerships
  • Market Analysis
  • Commodity Markets
  • Bulk Sales
  • Sales Management
  • Contract Management
  • Financial Analysis
  • Trade Execution
  • Microsoft Office
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Data Science
  • Market & Consumer Insight
  • PowerBI
  • Digital marketing
  • Presentation skills
  • Excellent presentations skills
  • Data analysis
  • Event planning
  • Presentation design
  • Effective communication
  • Teamwork and collaboration
  • FMCG Marketing Strategy
  • Cross-Category Exposure

Certification

Global Warming I: The Science and Modeling of Climate Change, University of Chicago Online (Coursera), 11/01/22, Present

Trading Academy - LOUIS DREYFUS COMPANY

Projects

KENYA CLIMATE SMART AGRICULTURE PROJECT (KCSAP), 05/01/21, 08/31/21, Government of Kenya project jointly supported by the World Bank and is implemented over a five year period under the framework of the Agriculture Sector Development Strategy (ASDS) and National Climate Change Response Strategy (NCCRS). Responsibilities: Animal heat synchronization which involved insertion of PRID (Progesterone Inter-uterine Device), Animal breed identification, Pregnancy testing on animals, Boma Rhodes grass (to increase milk production), Operation of Incubation machines to improve poultry production and boost peoples' livelihoods. STUDENT PERFORMANCE RESEARCH, 08/01/21, 10/31/21, Undertook scientific research to understand poor performance of students in Biology with a view of initiating remedial actions. It involved: Teaching strategies, Technology in education, Classroom management and organisation, Parental participation, Income and resources, Teacher calibre, Student motivation, Assessment and feedback, Cultural and diversity, Taking care of one's mental health.

Hobbies and Interests

  • Computing
  • Football
  • Trading
  • Meditation
  • Farming
  • Nature Interest

References

  • Titus Kosgei, Lecturer - Moi University, tkosgei@gmail.com, +254726481509
  • Alexander Dietz, Cluster Head for Africa-LDC, Alexander.Dietz@ldc.com, +254716852436
  • Grace Kirui, Lecturer - Moi University, grace.kirui07@gmail.com, +254724581744

Languages

Swahili
First Language
English
Proficient (C2)
C2

Accomplishments

  • Completed a Global programme in Commodity trading at Louis Dreyfus Company

Timeline

Commercial Graduate Trainee- Grains and Oilseeds

Louis Dreyfus Company (LDC)
11.2023 - Current

Business Development Executive

Serser Millers and Feeds Ltd
09.2022 - Current

Undergraduate Teaching Assistant

St Lukes Boys Cheptiret
08.2021 - 10.2021

Administrative and Extension Assistant

Ministry of Agriculture, Irrigation and Livestock (In partnership with the World Bank)
05.2021 - 08.2021

Customer Service Representative

K-Fries Limited
02.2019 - 08.2022

Bachelor of Science - Agricultural Extension and Education

Moi University

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Ken Sonoiya