Proven skills in supporting procurement operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.
Overview
11
11
years of professional experience
Work History
Procurement and Stores Officer
St Peter’s Orthopaedic & Surgical Specialty Centre
10.2022 - Current
Obtaining essential goods and services cost effectively for clinical and non-clinical activities in the hospital
Participate in contract negotiations to ensure best value at a cost-effective price
Participate in evaluation and measurement of suppliers vis a vis the stipulated terms and conditions while building and maintaining the relationships with suppliers
Continuously engage with the medical committee for best advice on existing and emerging clinical products and service specifications
Conducting regular market research and surveys to identify new products and suppliers
Participate in the benchmarking practices to facilities in a similar business to get and exchange insights
Receiving, inspecting, and storage of both pharmaceutical and non-pharmaceutical in their designated positions
Inventory management by maintaining accurate records of the medical supplies and equipment
Assist in the forecasting of the goods and services needed based on product usage and patterns
Participate in the disposal of expired or unused items according to the hospitals SOPs
Maintained up-to-date knowledge on industry trends relevant to store operations, incorporating best practices into daily workflows.
Enhanced operational efficiency by streamlining the stores'' procurement process.
Monitored stock levels closely to prevent shortages or overstocking situations that could impact store operations negatively.
Oversaw employee training programs, enhancing staff knowledge on store procedures and policies.
Coordinated with various departments to ensure timely delivery of goods, reducing delays and enhancing customer satisfaction.
Spearheaded process improvement initiatives, identifying areas for potential optimization and implementing necessary changes to drive positive results.
Worked closely with logistics partners to coordinate shipments efficiently for a seamless flow of goods through supply chain networks.
Assisted in resolving customer concerns promptly and professionally while adhering to company policies.
Streamlined invoicing processes leading to increased accuracy in financial reporting.
Conducted performance evaluations for staff members, providing constructive feedback for growth and improvement within the Stores Officer role.
Collaborated with suppliers to negotiate better pricing, improving overall cost-effectiveness of store operations.
Assisted in budget preparation, ensuring optimal allocation of resources for store needs.
Improved inventory management by implementing efficient tracking and organization systems.
Developed strong relationships with vendors, leading to improved communication and collaboration on inventory management issues.
Implemented safety protocols to maintain a hazard-free work environment for staff and customers.
Reduced wastage and loss by conducting regular audits and maintaining accurate records.
Stocked designated items on shelves, end caps and displays.
Followed orders precisely for correct items, sizes and quantities.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Maintained client information and accounts in company databases.
Engaged with customers to build business relationships.
Developed knowledge of company products and services to make suggestions according to customer needs.
Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
Collaborated with teammates to develop advertising collateral and sales presentations.
Increased lead generation by researching and identifying potential clients for business development opportunities.
Researched businesses aligned with company offerings to determine leads.
Provided administrative support to the Business Development team, streamlining processes for increased efficiency.
Contributed to the establishment of annual sales targets, supporting team members in achieving goals consistently.
Aided in the design and execution of email campaigns, driving higher engagement rates from prospects.
Managed CRM database to ensure accuracy and currency of customer information, optimizing lead nurturing efforts.
Tutor and Office Administrator
Keiway Mining and Technology College
08.2019 - 02.2020
Maintained electronic and paper filing systems for easy retrieval of information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Stores Intern
Rural Electrification & Renewable Energy Corporation (REREC)
06.2018 - 09.2018
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Collaborated with team members to develop marketing strategies for promoting store events and sales.
Coordinated seamless transitions between seasonal merchandise changes, minimizing downtime during floor set updates.
Established positive rapport with customers through active listening skills, personalized recommendations, and genuine interest in their needspreferences.
Assisted in staff recruitment, interviewing candidates, and providing input for hiring decisions.
Consistently met or exceeded performance targets by effectively managing time, resources, and team efforts towards common goals.
Drove customer loyalty and repeat business by creating memorable shopping experiences and fostering relationships with frequent shoppers.
Analyzed sales data to identify trends and adjust inventory levels accordingly, preventing stockouts or overstock situations.
Developed strong relationships with vendors to negotiate pricing and delivery schedules for merchandise orders.
Oversaw cash handling processes to ensure accuracy in transactions and prevent discrepancies in daily reports.
Monitored store financials regularly, identifying areas for cost reduction or revenue generation opportunities.
Championed company policies and procedures consistently throughout the store, ensuring compliance by all team members.
Provided ongoing coaching and training to team members, fostering a positive work environment that encouraged professional growth.
Nurtured a culture of continuous improvement within the store by encouraging feedback from employees on operational efficiency improvements.
Procurement and Supplies Intern
Ministry of Public Service, Youth and Gender Affairs
04.2017 - 08.2017
Optimized logistics processes by working closely with shipping providers for efficient transportation solutions at competitive rates.
Collaborated with cross-functional teams to meet organizational objectives through efficient procurement practices.
Developed strong relationships with key suppliers through transparent communication and mutual trust-building activities.
Participated in the development of sourcing strategies that aligned with business goals and minimized supply chain risks.
Assisted senior procurement staff in driving continuous improvement initiatives across the organization''s supply chain.
Enhanced procurement efficiency by streamlining processes and implementing cost-saving measures.
Supported the implementation of procurement policies, promoting compliance and risk mitigation across the organization.
Ensured data accuracy within the procurement system by regularly updating vendor information, contract details, and pricing agreements.
Reduced order processing time through effective communication with suppliers and internal departments.
Monitored inventory levels to prevent stockouts while minimizing excess stock through demand forecasting techniques.
Managed purchase orders, ensuring timely delivery and accurate documentation for seamless operations.
Analyzed spending trends for identification of cost-saving opportunities within various categories.
Expanded company''s supplier base by researching new vendors, assessing their capabilities, and onboarding qualified partners.
Improved supplier performance by conducting regular evaluations, providing feedback, and addressing issues promptly.
Implemented policies and procedures for optimal purchasing methods and cost control.
Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
Attachee
Kenya Bankers Sacco
01.2014 - 04.2014
Attending to members’ queries e.g
Updating them on the AGMs dates
Creating accounts for joining members
Giving members their loan balances upon request
Sending adjustment forms and standing orders to respective banks
Updating members’ records
Answering the phone at the enquiries desk
Receipt and issuing of stores items
Maintenance of Inventory levels
Opening and evaluating of tender documents
Stock taking
Attending to suppliers enquiries
Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.
Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
Developed personalized payment plans for clients based on their financial capabilities, resulting in higher completion rates.
Educated clients on their rights and responsibilities as part of the bail bond agreement, promoting a better understanding of the process.
Improved office efficiency by implementing new technologies and software solutions specifically designed for bail bond agencies.
Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
Developed and implemented successful marketing strategies to attract new clients within the highly competitive bail bond industry.
Managed a diverse caseload while consistently meeting or exceeding performance metrics and client satisfaction goals.
Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
Negotiated favorable terms with surety companies to secure competitive rates for clients'' bonds.
Mentored junior agents on best practices within the industry, contributing to a cohesive team environment focused on delivering superior service to our clientele.
Leveraged strong negotiation skills to secure favorable settlements on forfeited bonds, minimizing financial impact to our agency.
Education
Bachelors - Business management (Procurement and Supplies Management)
Mt.Kenya University
Nairobi
12.2017
Diploma - Purchasing and Supplies management
Kenya Institute of management
01.2014
Kenya Certificate of Secondary Education -
Mahiga Girls Secondary School
11.2010
Kenya Certificate of Primary Education -
Pleasant View Schools
11.2006
Skills
Contract negotiation
Vendor management
Inventory management
Strategic management
Interpersonal skills
Customer service
Business knowledge
Pro-active approach
Microsoft Office
Accomplishments
Created a new warehouse layout as a team of interns.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Languages
English
Swahili
Kikuyu
References
Madam Ruth Mulwa, Human Resource Manager, St Peter’s Orthopaedic & Surgical Specialty Centre, mbururuth@ymail.com, P.O. Box 8192, Nairobi, 00300, 0722475747
Ms. Justine Musau, Principal Supply Chain Manager, Rural Electrification & Renewable Energy Corporation, Jmusau@rea.co.ke, P.O. Box 34585, Nairobi, 00100, 0722508521