KELVIN OKETCH
Virtual Assistant | Administrative Support Specialist
Nakuru
Summary
Reliable and detail-oriented Virtual Assistant with experience supporting U.S.-based clients in healthcare, data operations, and business administration. Skilled in drafting emails, scheduling, conducting research, and maintaining digital records. Demonstrates strong written and verbal communication, adaptability to remote workflows, and high proficiency in productivity tools including Slack, Zoom, Google Workspace, and spreadsheets. Successfully supported over 30 projects with high accuracy and consistency. Eager to contribute long-term to a fast-paced, growth-focused team.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
1
1
Certificate
Work History
Freelance Data Annotator (Microtasks)
Neevo/Clickworker/RWS
Remote
01.2021 - Current
- Completed over 500 annotation and transcription tasks, including sentiment labeling, intent classification, and audio tagging.
- Maintained high accuracy across multiple platforms while following strict task guidelines.
- Adapted quickly to tool changes, quality checks, and client expectations.
Virtual Assistant
Aren Medical Virtual Assistant
Nairobi (Remote)
01.2025 - 04.2025
- Supported 5+ U.S.-based healthcare clients with scheduling, email management, RSA registration, and research.
- Drafted and submitted 8 successful RFP applications from a pool of 30+ researched opportunities.
- Coordinated 25+ client meetings, maintained 100+ digital records, and ensured timely document follow-ups.
- Collaborated remotely via Slack, Zoom, and Google Meet.
Project Captain - Data Collection & Tagging
CloudFactory Kenya
05.2022 - 10.2024
- Supervised 20+ remote workers, ensuring a 99%+ accuracy rate across data annotation tasks.
- Managed over 1,000 data entries, compiled 150+ performance reports, and resolved discrepancies.
- Trained and supported 10+ new hires, instilling quality control standards and communication best practices.
- Liaised with clients and internal leads to align timelines and expectations.
Cloud Worker - Receipt Transcription
CloudFactory Kenya
11.2019 - 10.2024
- Transcribed over 10,000 receipts with 98%+ accuracy and a turnaround speed of ~45 seconds per entry.
- Delivered consistent performance under shifting formats and volume expectations.
- Managed tasks independently while maintaining client satisfaction in remote workflows.
Microbiologist Trainee
Bioline AgroSciences Africa
05.2016 - 08.2016
- Logged data for 30+ samples, performed routine lab procedures, and maintained records.
- Developed structured reporting and precision handling during biological analysis.
Education
Bachelor of Science - Microbiology
University of Kabianga
Kericho 11.2013 - 11.2017
Skills
Email & Calendar Management
Online Research & Report Writing
Data Entry & Digital File Management
Google Workspace, Microsoft Office
Scheduling & Meeting Coordination
Slack, Zoom, Google Meet
Client Support & Internal Communications
Writing, Editing, Media Coordination
Accuracy, Professionalism & Confidentiality
Remote Team Collaboration
Timeline
Virtual Assistant
Aren Medical Virtual Assistant
01.2025 - 04.2025
Project Captain - Data Collection & Tagging
CloudFactory Kenya
05.2022 - 10.2024
Freelance Data Annotator (Microtasks)
Neevo/Clickworker/RWS
01.2021 - Current
Cloud Worker - Receipt Transcription
CloudFactory Kenya
11.2019 - 10.2024
Microbiologist Trainee
Bioline AgroSciences Africa
05.2016 - 08.2016
Bachelor of Science - Microbiology
University of Kabianga
11.2013 - 11.2017
Certification
EF SET English Certificate (C2 Level - Proficient)
Interests
Workflow Automation
Virtual Client Communication
Remote Productivity & Team Culture
Digital Research & Reporting
Cross-Functional Team Support
References
- Michael Githae – michael.githae@cloudfactory.com
- Elton Wanyama – elton.wanyama@es.cloudfactory.com
- Raphael Githae – raphael.githae@es.cloudfactory.com
- Teresia Wanjiku – tmwamjiku1@gmail.com
- Buddy C. Njere – buddy.c.njere@gmail.com
- Mumbi N. Kairu – mumbi.np@gmail.com
Affiliation
Rotaract Club of Naivasha (Leadership, Volunteering, Community Engagement)
Status
Actively seeking long-term, full-time remote Virtual Assistant opportunities. Available to work U.S. business hours.