Mentorship and Coaching
KELVIN KYENGO
Financial/Data Analyst
Nairobi
Summary
Young and ambitious Finance graduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Equipped to keep the organizations scalable and responsive to new business opportunities. Track record of positive academic performance and superior numerical and analytical skills.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Customer Support Representative
MAJOREL AFRICA
Nairobi
2021.10 - Current
- Recommending solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
- Supporting customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Delivering exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Connecting with customers to address questions and resolve issues through phone, chat and email.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
Finance Intern
KENYA POWER AND LIGHTING COMPANY
Nairobi
2023.01 - 2023.04
- Balancing financial statements
- Filing finance documents for future references.
- Assisting in preparation of payment vouchers and cashbook
- Withholding tax and VAT payments
- Cash and forex payment
- Power purchase and processing payment
- Writing external payment cheques
Education
Bachelor of Commerce - Finance
Mount Kenya University
Thika, Kenya 2017.09 - 2022.08
Kenya Certificate of Secondary Education -
Kabaa High School
Machakos, Kenya 2013.01 - 2016.12
Skills
Demonstrated ability to work under minimal supervision
Demonstrated ability to work in a team
Demonstrated flexibility to work on any shift allocated
Certification
EF Standard English Set Certificate - C2 proficient (Awarded)
Interests
Reading
Volunteering
Additional Information
1.MR WAMBUA THYAKA,
IT SYSTEM ADMNISTRATOR,
NCBA BANK, NAIROBI.
ITHYAKA@GMAIL.COM
+254708773558
2.MONICA MUISYO,
IT ASSISTANT,
MAJOREL AFRICA,
MONICAMUISYO98@GMAIL.COM
+254716341722
3.MS MASIBILI ROSE,
EXAMINATION COORDINATOR,
MOUNT KENYA UNIVERSITY,
RMASIBILI@MKU.AC.KE.
+254702595738
Timeline
Business Intelligence and Data Analysis - CFI (Awarded))
2023-05
Finance Intern
KENYA POWER AND LIGHTING COMPANY
2023.01 - 2023.04
EF Standard English Set Certificate - C2 proficient (Awarded)
2023-01
Financial Modelling & Valuation Analyst - CFI (Awarded)
2021-12
Customer Support Representative
MAJOREL AFRICA
2021.10 - Current
Certified Public Accountant - ICPAK (pursuing)
2021-01
Bachelor of Commerce - Finance
Mount Kenya University
2017.09 - 2022.08
Certificate in Computer Packages - WIC (Awarded)
2017-04
Kenya Certificate of Secondary Education -
Kabaa High School
2013.01 - 2016.12