Kelvin Kanyi Njogu

• Head of business development, corporate key accounts management and strategic partnerships. Increased sales by 10% in 1st year.
• In-charge of partner engagement and corporate contract negotiations
• Prospecting and qualifying new sales leads
• Generating and closing sales leads
• Scheduling meetings and presentations with prospects
• Creating, planning, and delivering presentations on company products
• Developing and tracking all sales activities in systems and keeping current by updating key accounts information regularly
• Communicating customer and prospect product pain points to appropriate departments
• Maintaining well-developed pipeline of prospects
• Developing strong, ongoing relationships with prospects and customers
• Coordinating with other team members and departments to optimize sales effort.

• Head of Business Development Team. Increased revenue by 10% per quarter.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies
• Conducting market research and identifying potential clients
• Established strong relationships with new clients, while maintaining existing client relationships
• Collating and maintaining client information in CRM database
• Working closely with staff across departments to implement growth strategies
• Assisting with drafting of business plans, sales pitches, presentations, reference material, and other documents as required
• Customer experience including handling of enquiries, complaints and feedback.

• Growth of market share with existing and new accounts. Managed over 24 key accounts and increased sales by 10% per quarter over 7 years.
• Generation of revenue growth through cross selling, up selling and customer awareness
• Setting of sales goals and developing sales strategies
• In charge of customer relationship management database while networking to build healthy sales pipeline
• Prospects research and leads generation
• Customer experience including handling of enquiries, complaints and feedback
• In charge of proposal writing and preparation of quotations and tender documents
• Established digital Marketing on different online platforms Web Development - reference on www.nairobientclinic.com and www.facebook.com/nairobientclinic and email marketing
• Conducting feasibility studies for various NENTC products and services including intelligence gathering on customers and competitors for decision making
• Preparing and presenting weekly and monthly reports on business growth, trends and volumes
• Winning new markets and building brand visibility by delivering presentations to Corporate clients and representing the business at various forums
• Event Management and collation of feedback thereafter
• Identifying, implementing and benchmarking best practices in management.

• Following up new business opportunities and setting up meetings with old and new clients. Managed over 35 customer calls per day and increased sales by 15%
• Established Social Media marketing - LinkedIn, Twitter, Facebook for example https://www.facebook.com/Alphalarm
• Planning and preparing presentations and Marketing literature using Photoshop, Illustrator
• Communicating new product developments to prospective clients
• Website development and constant updating using Content Management Systems such as Joomla and WordPress
• Providing management with feedback and drawing of necessary reports
• In charge of company IT department including LAN and Wi-Fi installation and management.

The Basics for Success - online certificate