Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Mwangi

Sales & Operations Admin
Nairobi

Summary

Dynamic professional with a friendly, positive attitude and strong project management skills. At Identigate Integrated Solutions, I successfully coordinated assigned projects, enhancing operations and client service. Proven ability to foster teamwork and collaboration, while generating compelling presentations for the Investment Promotion Department during my internship at the Kenya Investment Authority.

Overview

2
2
years of professional experience

Work History

Software Sales & Operations Admin

Identigate Integrated Solutions
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations - assigned to coordinate KSh. 6 million project
  • Managed time efficiently in order to complete all tasks and generate reports within reasonable timelines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Interacted with Quickbooks in generation of invoices and quotes.
  • Resolved problems, improved operations and provided exceptional service.

Investment Promotion & Business Development Intern

Kenya Investment Authority
01.2024 - 09.2024
  • Maintained client information and accounts in company databases.
  • Developed, maintained and utilized diverse client base.
  • Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
  • Engaged with to build business relationships.
  • Provided valuable input during contract negotiations that resulted in favorable terms for both parties involved (7th session of the Kenya-Egypt Joint Commission)
  • Supported the sales Investment Promotion team with lead qualification and prospecting.
  • Assisted in creating compelling proposals, presentations, and marketing materials to attract new investors.
  • Organized networking events, trade shows, and conferences to increase visibility of Kenya's investment opportunities and generate leads.

Furniture Sales & Marketing Intern

Gee Designs Limited
09.2023 - 12.2023
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
  • Conducted market research to identify potential clients and developed tailored sales strategies.
  • Contacted prospective customers through phone calls and emails to develop business.
  • Supported sales and marketing teams in creation and implementation of marketing campaigns - achieved 80% coverage of Industrial Area, Nairobi, increasing company awareness
  • Developed strong product knowledge, enabling effective communication of features and benefits to potential customers.
  • Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
  • Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
  • Generated over 3 tenders, 7 pre-qualifications and 14 quotes for prospective clients.

Education

Professional Course - Accounting And Finance

Strathmore University
Nairobi, Nairobi Province, Kenya
04.2001 -

Bachelor of Science - Entrepreneurship

Jomo Kenyatta University of Agriculture & Technolo
Kiambu, Kiambu District, Kenya
04.2001 -

Skills

Friendly, positive attitude

Timeline

Software Sales & Operations Admin

Identigate Integrated Solutions
09.2024 - Current

Investment Promotion & Business Development Intern

Kenya Investment Authority
01.2024 - 09.2024

Furniture Sales & Marketing Intern

Gee Designs Limited
09.2023 - 12.2023

Professional Course - Accounting And Finance

Strathmore University
04.2001 -

Bachelor of Science - Entrepreneurship

Jomo Kenyatta University of Agriculture & Technolo
04.2001 -
Kelly MwangiSales & Operations Admin