Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Keesha Wanjira Maina

Nairobi

Summary

Determined and hardworking professional with strong commitment to work ethics and exceptional communication skills.

Overview

6
6
years of professional experience

Work History

Salesperson

Nicks Donuts
Nairobi
11.2025 - 04.2026
  • Guided customers in product selection and successfully placed orders to enhance satisfaction.
  • Provided excellent customer service to enhance shopping experience.
  • Informed customers about products and services, contributing to informed purchasing decisions.
  • Resolved customer complaints promptly and efficiently.
  • Greeted customers warmly and addressed inquiries promptly.
  • Processed cash register transactions and payments accurately to ensure seamless checkout experience.
  • Maintained cleanliness and organization of the sales area.
  • Collaborated with team members to ensure smooth daily operations.

Marketing Executive

Ottman Realtors
Nairobi
08.2024 - 01.2025
  • Ottman Realtors is a real estate consultant and agency firm that provides expert advice to clients who are looking to buy, sell or invest in property.
  • Developed monthly content strategy and ensured adherence across platforms.
  • Creating content for the company every week.
  • Updating the social media platforms daily with the content.
  • Full access to the social media platforms and ensuring there is content to be posted daily.
  • Increased engagement through targeted phone outreach to prospects.
  • Followed up on potential client meetings to maintain sales pipeline.

Travel Consultant

Aviate Imperial Africa
Nairobi
01.2023 - 06.2024
  • Coordinated comprehensive travel itineraries, integrating flights, accommodations, and activities to streamline client experience.
  • Researched and recommended tailored travel destinations aligning with client preferences to enhance satisfaction.
  • Collaborated with suppliers to negotiate competitive rates and secure essential travel services, maximizing client value.
  • Educated clients on travel policies, visa requirements, and insurance options.
  • Assisted clients with booking modifications and resolved travel-related issues.
  • Resolved any issues related to travel plans and services.
  • Ensured accuracy of travel reservations for customers to enhance their travel experience.
  • Responded promptly to clients regarding visa, passport, and security inquiries.

Marketing Intern

EduCare International
Nairobi
10.2020 - 04.2021
  • Created and executed social media strategies to increase customer engagement.
  • Developed engaging social media content for education programs to enhance online presence.
  • Conducted market research to identify and analyze trends in educational services, informing marketing strategies.
  • Collaborated with team members to design effective promotional materials that supported outreach efforts.
  • Contributed to brainstorming sessions for new marketing initiatives and campaigns.
  • Participated in organizing community outreach events for student engagement.

Education

KCSE -

PARKLANDS ARYA GIRLS’ HIGH SCHOOL
Nairobi, Kenya
11-2019

Diploma - in Counselling Psychology

KCA University
Nairobi, Kenya
04-2026

Skills

  • Communication
  • Sales techniques
  • Sales forecasting
  • Product knowledge
  • Creative problem-solving
  • Good time management
  • Great communication skills

Languages

English
Proficient (C2)
C2
Swahili
Native
Native

Personal Information

  • Date of Birth: 08/10/00
  • Nationality: Kenyan

Timeline

Salesperson

Nicks Donuts
11.2025 - 04.2026

Marketing Executive

Ottman Realtors
08.2024 - 01.2025

Travel Consultant

Aviate Imperial Africa
01.2023 - 06.2024

Marketing Intern

EduCare International
10.2020 - 04.2021

KCSE -

PARKLANDS ARYA GIRLS’ HIGH SCHOOL

Diploma - in Counselling Psychology

KCA University
Keesha Wanjira Maina