Proven achiever with extensive experience in office administration and administrative support at Bettersweet Vegan Bakery. Excelled in managing vendor accounts, enhancing marketing strategies, and supervising teams to boost sales and client satisfaction. Demonstrated expertise in data entry and computer skills, alongside a knack for resolving client inquiries efficiently. Achieved significant improvements in operational efficiency and customer engagement.
• Answer emails and phone calls for vendor accounts
• Assist in marketing and sales of vegan products, including
educating clients in the process vegan cake making.
• Supervised bakers and decorators
• Personally handled deliveries for orders
• Completed Inventory checks and warehouse orders
• Handled all client inquiries and complaints
• Completed weekly employee schedule
• Kept storage of all purchase receipts and orders
• Made boxes for the cake products
• Handled client orders via phone, email, and social media
• Managed marketing and social media to promote sales
• Maintained website up to date with current offers and products
• Oversaw all client orders and invoices for completed payment
• Cleaned in store location