Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Certification
Timeline
Generic

KASSIM BILO

Mombasa

Summary

Decorated animation specialist and a result driven Activities staff with expertise in hotel based activities programs for both kids and adults,adept at innovative guest fun games and activities, conducting adults fitness activities, swimming, fun sports, games and dance workshops.
Recognized for spearheading innovative fitness programs resulting in increased guest engagement and satisfaction. Proven track record of effectively managing diverse clientele across all age groups, delivering personalized services. I am seeking a position to serve in a fast paced,challenging world class hospitality setup, that would offer me an opportunity to showcase my talent, learn and build my career further while delivering effectively to the company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Activities Staff [Cruise Staff]

SPORTS CITY
01.2024 - Current
  • Organizing and leading hotel activities and games to entertain guest of all ages.
  • Playing fun in-doors games such as darts ,table tennis ,cards and board games .
  • Created new and fun activities to drive enthusiasm for hotel guest.
  • Conducting yoga sessions for hotel guest[hartha and raja attached to the spa].
  • Ensuring safety of participants during activities and events.
  • Contributing to the overall guest experience by being friendly,approachable ,and enthusiastic.


Animator [Cruise Staff]

VOYAGER BEACH RESORT
06.2018 - 12.2023
  • Providing excellent customer service and addressing guest inquiries and concerns.
  • Collaborating with other staff members to plan and execute hotel entertainment programs.
  • Maintains continual interaction with guests. Hosts and participates in adult and family recreational programs activities.
  • Participates as master of ceremonies or host for special group functions such as team buildings for companies and also guest activities.
  • Attends meetings ,training activities ,courses and all other work-related activities as required.
  • Assisting with setup and teardown of equipments and props for activities and events.
  • Ensuring the safety of participants during activities and events.
  • Hosting themed parties,dance classes,trivia competitions,and other entertainment event.
  • Participating in rehearsals ,dance shows,and events to improve performance skills.

Animator [Cruise Staff]

SAROVA WHITESANDS BEACH RESORT & SPA
06.2016 - 05.2018
  • Engaging with guest to create a fun and lively atmosphere throughout the hotel.
  • Organizing and leading hotel activities and fun games to entertain guest of all ages.
  • Assembles and disassembles pre and post activity props and equipments. Returns items to storage area.
  • Operates spotlight equipment for production shows according to instructions as needed.
  • Attends mandatory rehearsals as required and also assist in the coordination of audio or visual equipments for events as needed.
  • Conducting team buildings of school groups or companies.
  • Ensure compliance with safety protocols and guidelines,including emergency procedure and risk management practices ,to minimize potential hazards and ensure the well-being of all participants.
  • Participates as master of ceremonies or host for special group functions as well as hosting hotel activities.
  • Implementing the animation program for hotel guest and organizing creative contest during the day.
  • Participates in shows and events by taking part in dance routines .Instructs,organizes or facilitates activities.

Education

Diploma - Cabin Crew,hospitality

MOMBASA AIRWAYS TRAINING INSTITUTE
Mombasa
03.2015

High School Diploma -

MIRURIIRI BOYS HIGH SCHOOL
Meru, Kenya
11.2013

Skills

  • Strong Communications
  • Customer service oriented
  • Team player and Leadership
  • Safety and emergency
  • Time management,Planning and organizational skills

Accomplishments

  • I have learnt to accommodate the uniqueness of every guest in my sessions since we all have different abilities.

Languages

Swahili
Native language
English
Proficient
C2
Dutch
Beginner
A1

Additional Information

  • Mr.Brian Mudogo
  • VOYAGER BEACH RESORT
  • Animation Supervisor
  • Mobile: +254 723 547 341


  • Ms Marry Sapaya
  • SAROVA WHITESANDS BEACH RESORT
  • Animation supervisor
  • Mobile: +254 722 436 826


  • Ms Sofia Tartaglione
  • SPORTS CITY
  • Manager
  • Mobile: +31657909089



Certification

  • Early childhood development and education 2013

Timeline

Activities Staff [Cruise Staff]

SPORTS CITY
01.2024 - Current

Animator [Cruise Staff]

VOYAGER BEACH RESORT
06.2018 - 12.2023

Animator [Cruise Staff]

SAROVA WHITESANDS BEACH RESORT & SPA
06.2016 - 05.2018

Diploma - Cabin Crew,hospitality

MOMBASA AIRWAYS TRAINING INSTITUTE

High School Diploma -

MIRURIIRI BOYS HIGH SCHOOL
KASSIM BILO