KAREN MUNGUTI
Kenya,30
Summary
Experienced virtual Assistant with three 3 years proven success in managing high-volume email inboxes, scheduling meetings, performing research to increase website traffic and social media engagement.
Strong communicator with excellent organizational and time management skills. Efficiently managing multiple projects simultaneously while adhering to strict deadlines while Possessing excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Remote Assistant
Johnson & Johnson
02.2021 - 02.2024
- Coordinated and scheduled over 50 meetings and appointments per week ensuring all parties were informed and prepared for each meeting.
- Organized and maintained online company files, invoices, and other digital documentation.
- Managed and organized high-volume email inbox responding to over 100 inquiries per day with 95% satisfaction from clients.
- Performed research and compiled data for projects that resulted to 10% increase in social media engagement.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Coordinated Skype calls across multiple time zones.
- Answered and screened calls to provide information, schedule appointments, and take detailed messages.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
Be Energy Limited
04.2015 - 04.2020
- Created and Maintained filling system for over 500 documents resulting in 30% reduction in time spent in searching for files.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routed calls, delivered messages to staff and greeted visitors.
- Executed record filing system to improve document organization and management.
Education
Public Relations - Public Relations
Regional Institute of Business Management
Nairobi,Kenya11.2007
Skills
- Organizational skills
- Attention to detail
- Problem-solving
- Time management
- Customer service Pro
- Administrative Support
- Project Management
HOBBIES
Travelling,Listening to Podcasts,Reading books
Timeline
Remote Assistant
Johnson & Johnson
02.2021 - 02.2024
Administrative Assistant
Be Energy Limited
04.2015 - 04.2020
Public Relations - Public Relations
Regional Institute of Business Management
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