KABINDIO JAPHETH
Kimilili, Bungoma
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Direct Sales Representative
bowip agencies limited
nairobi, nairobi,kenya
09.2023 - 06.2024
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Wrote reports outlining activities and sales.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
- Developed, maintained and utilized diverse client base.
CLERK
LEBEN MEDICAL CENTRE
06.2022 - 07.2023
- Duties included but not limited to- submission and uploading of patients claims to the NHIF data base for payment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
IT ASSISTANT
SKYWAVE LIMITED-CALL CENTER
05.2021 - 12.2021
- My duties included but not limited to:preparing call agents work for the day and uploading the information to the database .
- Enhanced system efficiency by identifying and rectifying software issues.
- Offered assistance in implementing and developing training programs.
- Monitored system performance to identify potential issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
LAB TECH
MIMOSA MEDICAL CENTRE
08.2015 - 09.2017
- Duties included - phlebotomy - carrying out routine tests
- Contributed to the continuous improvement of lab operations through regular review and revision of standard operating procedures.
- Improved lab efficiency by maintaining and organizing equipment inventory.
- Increased customer satisfaction by delivering accurate and timely test results.
Education
KCSE -
LUBINU BOYS SECONDARY SCHOOL
KCPE -
KIMOBO PRIMARY SCHOOL
Medical Laboratory Technology
MOUNT KENYA UNIVERSITY
12.2013
Skills
- Confident and poised in interactions with individuals at all levels
- Details orientated, able to multi-task effectively
- Skilled organizer and problem solver with the ability to consider all options before making a decision
- Excellent communication skills both written and oral
- Database entry
- File Maintenance
- Record preparation
- Spreadsheet development
Personal Information
- Age: 33 YEARS
- Gender: MALE
- Marital Status: SINGLE
- Religion: CHRISTIAN
References
- MR. Paul Chemonges, Skywave limited, 0717836711
- Dr. Cecilia Kanini, Mimosa Medical centre, 0724 633 953
Hobbies and Interests
- Reading novels
- Playing lawn tennis
- Socializing
Languages
English
Native language
Timeline
Direct Sales Representative
bowip agencies limited
09.2023 - 06.2024
CLERK
LEBEN MEDICAL CENTRE
06.2022 - 07.2023
IT ASSISTANT
SKYWAVE LIMITED-CALL CENTER
05.2021 - 12.2021
LAB TECH
MIMOSA MEDICAL CENTRE
08.2015 - 09.2017
KCSE -
LUBINU BOYS SECONDARY SCHOOL
KCPE -
KIMOBO PRIMARY SCHOOL
Medical Laboratory Technology
MOUNT KENYA UNIVERSITY
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